Manufacturing Today - January/February 2017 - 62

Midwest

Hexagon Lincoln LLC

overall product line," Myers says. "The plan for the company is to innovate new products and bring continuous innovation to the market for the foreseeable future starting in 2017."

Still Building
Hexagon Lincoln has a large engineering group that performs R&D into new product development and existing
product improvement. According to Myers, the products
the company sells today are more advanced than the products sold five years ago.
"A lot of it has to do with good customers and getting feedback from them," he explains. "After that, our engineers figure out whether they can either add something new or change
something to benefit customers' operations. We've added a lot
of optional features, like emergency shutdown systems and
brake interlock systems, which prevents the Mobile PipelineĀ®
unit from being moved until the driver disconnects the hoses
that connect it for filling and offloading the gas."
Many of Hexagon Lincoln's customers are new startups
in the mobile pipeline industry in North America. "They
have seen the benefit of offering compressed natural gas to
customers who are off the pipeline grid. So these startups
go to their customers and get multi-year contracts to supply
natural gas to them because there is no pipeline wherever
they are located," Myers explains.
Myers adds that the company's product line tends to
evolve to meet customer needs or requests. "For example,
on the TitanĀ® XL - which is just starting to be sold in Canada and the U.S. - there are some features like soft sides that
are available," he says. "We started selling those internationally at first and there were no sides on them. It was our
U.S. customers that asked for sides to be included, which is
why we added a synthetic material versus metal, so as to not
add a lot of weight to them.
"Working with our customers to offer them products that
they need, versus us thinking we know what they want, has
been tremendously helpful," Myers says. "Too many times
people come out with a product they think people would
want without asking them if they actually do."
It's that dedication to listening to customers, paired with
the company's technical expertise, manufacturing capabilities and financial stability that Myers says sets Hexagon Lincoln apart from its competitors.
"When you're the No. 1 player in today's world, there's
always going to be someone trying to beat you," he says.
"We are a very financially stable company, which allows
us to ride through the times when business isn't as good as
we'd like to see it. In addition, if you look at all of our com62

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Table of Contents for the Digital Edition of Manufacturing Today - January/February 2017

Table Of Contents
Manufacturing Today - January/February 2017 - Cover1
Manufacturing Today - January/February 2017 - Cover2
Manufacturing Today - January/February 2017 - 1
Manufacturing Today - January/February 2017 - Table Of Contents
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