Manufacturing Today - May/June 2017 - 134
Northern Lights Candles
it comes to lean thinking," Glanzman
says. "We try to incorporate the lean
manufacturing methodology in everything we do."
For example, all of the company's
warehouses have barcode location
technology and its packing stations are
integrated with scanners for quick and
efficient product fulfillment. Northern
Lights' production facility is flexible,
efficient and scalable, and features machine and hand-pouring production and
packaging lines, Glanzman says. Management, as well as the production team,
is expected to incorporate standard operating procedures and stringent quality
"i think we're most
known for our ability to hand-paint wax
on clear glass, which
makes for really cool
designs. nobody else
does this. we have a
trade secret that allows us to do that."
Probably the biggest challenge facing
the company is its overseas competition that produces low-cost products.
However, besides offering higher-quality products, Northern Lights combats
this issue with its ability to turn over
customer orders quickly - as opposed
to many overseas competitors that
may take months compared to weeks
to ship an order. In addition, Northern
Lights can ship "less product more often," making inventory easier for its
customers. "Our overseas competitors only sell by large container loads,"
Innovation is Key
Inventive thinking and a covert candle-making technology also helped make
manufacturing-today.com MAY/JUNE 2017
northern lights has
throughout its processes.
Northern Lights a success. "I think we're
most known for our ability to hand-paint
wax on clear glass, which makes for really cool designs," Glanzman says. "Nobody else in the world does this. We have
a special trade secret that allows us to do
that." This and other trade secrets and
unique methodologies have led to a 100
percent marketshare for certain products, he adds.
Northern Lights also credits its suc-
cess to a high employee retention rate.
"We have a really great team that has
been here for a long time and our tenure
for senior management is over 18 years,"
A Creative Place
In 2006, Glanzman bought and renovated two historical buildings in Wellsville,
New York. At first, he wasn't sure what
to do with them.