Manufacturing Today - May/June 2017 - 39
has three legs of business that provide
the company with a sturdy foundation
and set it apart from other additive
manufacturing machine producers.
"The systems, supply of powder and
the people expertise of DTI separate
us from others in the industry," Bradshaw says.
Beyond adding to the Arcam family, the company continues to invest
in its existing businesses. In 2015,
Arcam opened a new 5,500-squarefoot facility for sales and service in
Woburn, Mass., just north of Boston.
The location provides sales, support,
spare parts and consumables to the
Swedish company's growing client
base in North America, in addition to
housing an application and training
center where customers can come to
learn how to use Arcam products. Arcam has similar offices in the UK, Italy, China and Germany.
Even as additive manufacturing
moves from buzzword to a necessity
for modern manufacturers, people's
unfamiliarity with the process posses a challenge for machine makers
such as Arcam. Bradshaw believes
there is hesitancy among some companies to switch to additive manufac-
the acquisition of ap&c gave
arcam access to specialized
powders at a lower cost to
better serve customers.
MAY/JUNE 2017 manufacturing-today.com
turing because they are still learning
about the process.
Organizations that set production
standards, such as the U.S. Food and
Drug Administration, have not yet
caught up to the technology. Requirements often don't take into account
the unique processes of additive versus conventional manufacturing.
That can lead to longer approval times
for products from regulators that are
being overly cautious because of their
lack of experience with the new technology. "The standards committees
are getting better certainly but need
to change their thoughts and standards for additive manufacturing and
that's taking a little bit of time," Bradshaw explains.
He believes part of Arcam's role is
in guiding the discussion around additive technology so institutions can
adopt appropriate procedures. "Organizations understand at a high level
that additive is the way to go," Bradshaw continues. "But step by step, it's
still a little bit of a mystery for people.
So we're helping with that."
Arcam will only gain more influence throughout the industry as it enlarges its global footprint. In the past
year, the company has opened the offices in Germany and Italy to support
its sales and equipment service. "We
like to have the service arms close to
the customer," Bradshaw says. "As
people begin to move to product, having 3-D printers down for a long time
It all adds up to a company that is
positioned well to act as a complete
service provider for the growing 3-D
printing market. "The goal for Arcam
in general is to transplant conventional manufacturing with additive manufacturing," Bradshaw says. "The ability to actually do that with systems but
also with powders is huge." mt
work with a manufacturer who specializes in powder and can consultant
on the proper products to use instead
of producing its own materials. "AP&C
is a consultant to a lot of OEMs so they
understand the material characteristics of the powder they are going to be
using in their additive manufacturing
system," Bradshaw says.
Arcam is already working toward
upgrading AP&C's capabilities. Construction is underway on a state-ofthe-art powder factory in Saint-Eustache, Quebec.
The $23-million investment is
expected to significantly increase
AP&C's capacity and ability to meet
customer demand and ensure additive
manufacturing customers have a secured supply chain of powder.
In addition to its acquisition of
AP&C, Arcam has developed a partnership with DiSanto Technology (DTI),
a full-service medical contract manufacturer specializing in orthopedic implants. Bradshaw views DTI as a center
of excellence for orthopedic systems
that can help orthopedic companies
produce parts and earn FDA certification for implants. "We're helping the
entire industry move forward," Bradshaw says of the partnership.
With AP&C and DTI, Arcam now