Manufacturing Today - July 2017 - 96

Western States Machine Co.
www.westernstates.com / HQ: Fairfield, Ohio / Specialty: Centrifuge manufacturing /
Bob Sinnard, president and CEO: "We never obsolete a machine."

Northeast

Staying
Dedicated
western states is proud of
its 100 years of providing
u.s. goods. by jim harris
During its 100 years in business,
Western States Machine Co. has seen
many of its peers and competitors
make major changes to manufacturing operations, such as offshoring
production to Asia. Rather than joining its contemporaries down this
path, the Fairfield, Ohio-based centrifuge manufacturer has stuck to its
principles and maintained production
in the United States.
"We are very proud that we have
been able to survive and prosper as
a made-in-America manufacturer,"
CEO and President Bob Sinnard explains. "That is something that I take
a lot of pride in. It wasn't easy, but we
have stuck by our principles of serving
our customers."
The company considers its customers to be not just the people buying
and receiving its equipment, but those
who are using it every day. "We know
exactly who our customers are, and
everything we do here is focused on
satisfying them," he adds.
Western States Machine's focus on
customers distinguishes it from its
peers. One example of this focus is
the large inventory of parts Western
States Machine carries for its equipment. The company maintains a stock
of $7 million worth of parts that it can
ship to customers within one to two
days in the event of a breakdown.
The company's inventory includes
parts for machines that are decades
old. "We never obsolete a machine,"
Sinnard says. "We have more ma96

manufacturing-today.com JULY 2017

the titan is one of western
states machine's centrifuges
that it produces for a range
of markets.

chines that are 50 or more years old
that we still have parts for. Our customers know that if they buy a machine from us, it will stay running for
as long as they want."
Western States Machine closely
watches its inventory levels to prevent waste, and bases its part levels on demand and historical data.
"Making sure we have inventory that
our customers want is something
we monitor on a constant basis,"

he adds. "When you have a history
as long as ours, it's easy to track the
number of parts that come through
here in the course of a year."
The company's history dates back
to 1908, when founder Eugene Roberts started Western States Machine
as a centrifugal discharger manufacturer. Roberts incorporated the company as Western States Machine Co.
in 1917 in Salt Lake City, at which time
it began manufacturing centrifuges.


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Table of Contents for the Digital Edition of Manufacturing Today - July 2017

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