Manufacturing Today - August 2017 - 56
www.qualityindustries.com / HQ: La Vergne, Tenn. / Employees: 350 / Specialty: Metal
fabrication / Mike Swift, director of quality: "We feel that we are very customer focused."
quality industries' capabilities
allow it to serve a wide range
quality industries invests in people and the capabilities needed to live up to its name. by tim o'connor
Many manufacturers make quality their goal, but when that word is
part of the company name it creates
even higher expectations. For Quality Industries, the word is a promise.
"With the word 'quality' being in our
name it's only fitting when we communicate both externally and internally it's about exceeding our customers' expectations for quality," says
Mike Swift, director of quality for the
Tennessee-based metal fabricator.
It seems like many companies incorporate lean and Six Sigma practices and have a quality management
manufacturing-today.com AUGUST 2017
system that follows ISO standards.
Where the difference can be found is
in the precision of the manufacturing
equipment and the training of the employees. Quality Industries continuously invests in both areas.
The company has made improvements to its legacy manufacturing
processes by adding assembly fixtures
with feature programmable logic
controllers (PLC) that can monitor
torque and incorporated sensor technologies into hard tool dies that can
detect the positioning and/or presence of a component.
Its people are its strongest asset
and their depth of experience includes skills such as aluminum welding to American Welding Society standards. Quality Industries' training
programs and recruiting are targeted
to maintain the pool of skilled people
for all its core processes. Many employees have been with the company
for 15-plus years and have developed
extensive knowledge of the company's customers. However, as it looks
to expand its customer base, Quality
Industries seeks people who can add
new skill sets to its capabilities.
"The product engineering team that
we have are people that come from a
strong metals background that have
experience in the industries we're trying to grow in," Swift says. "We have
added talent at all levels of the organization that have experienced other