Manufacturing Today - Volume 18, Issue 2 - 32

Cover Story

T.C. Millwork

serving retailers across
north america, t.c. millwork
customizes displays for
each customer.

says. "They see where we're going,
that we're not the same type of company as the other millwork companies
out there."
It helps that the brothers have
an active role in the business. Each
spends about 65 hours a week at the
factory and their children also work
within the company. "Everybody has a
skin in the game here," Arthur Kubach
says. "It really helps us look at where
our waste is, how we can cut waste.
How we can be more efficient."
Being known as a good company to
work for is an advantage in recruiting
talent during the current low-unemployment market. "You just need to
know where to look and you need to
offer them a fair wage to start - we
offer health insurance and a 401(k),"
Dennis Kubach says. "You've got to
have a good package and good leadership to train employees."
About 120 people work in T.C.
Millwork's
428,000-square-foot
manufacturing plant in Bensalem,
a suburb of Philadelphia. From that
single facility, the company provides
display shelving and fixtures to re32

manufacturing-today.com VOLUME 18, ISSUE 2

tailers across North America, such as
Macy's, Pier 1, Clarks, Walgreens and
JCPenney. "You don't keep customers
like that if you don't perform," Dennis
Kubach says.
In addition to the retail business,
the company has an entire division
devoted to fabricating the slot bases
for slot machines for casinos such as
the MGM, Sands and Wynn proper-

capacities. A clothing store might
only need to display a few pairs of
jeans while a retailer such as Yankee
Candle, Bed Bath & Beyond and Pier
1 need shelving that can hold dozens
of heavy products. "They may need to
put 125 to 150 pounds on a shelf and
that shelf has to hold that weight with
no deflection," Dennis Kubach says.
To account for those specific needs,
T.C. Millwork customizes its displays
to each individual retailer. Walgreens,
for example, had T.C. Millwork design, engineer and fabricate patient
rooms that allow doctors to treat customers within the store.
Such specialized manufacturing
runs usually start as small one-offs,
creating displays for only a few stores,
but as the client remodels or opens
more shops the scale of the work
quickly ramps up into full production.
"It allows us to lower their pricing
because of the quantities," Dennis
Kubach says.
The design process involves extensive collaboration between T.C.
Millwork and the client to ensure the
final product will meet their vision

"we are truly screen-to-machine. our engineers design and build piece by piece on a computer screen. they're able to 3-d render it to
make sure their theory works in reality."
ties along with many others across the
contrary. "We actually cut our teeth in
this market," Dennis Kubach notes.
"The casino division has been with us
since the inception of the business."

Custom Solutions
No one kind of display or fixture can
fit the various needs of all of T.C.
Millwork's clients. Different retailers
have unique brand styles and weight

and specifications. Customers often
come to T.C. Millwork with a concept,
which the company then engineers
into high-level drawings and renderings. Once the customer approves the
initial design, the real work begins.
"We are truly screen-to-machine,"
Dennis Kubach says. "Our engineers
design and build piece by piece on a
computer screen. They're able to 3-D
render it to make sure their theory


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Table of Contents for the Digital Edition of Manufacturing Today - Volume 18, Issue 2

Contents
Manufacturing Today - Volume 18, Issue 2 - Cover1
Manufacturing Today - Volume 18, Issue 2 - Cover2
Manufacturing Today - Volume 18, Issue 2 - 1
Manufacturing Today - Volume 18, Issue 2 - Contents
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