Manufacturing Today - Volume 18, Issue 2 - 45

ifm

xclusive feature

ifm's global production
facility is located in
tettnang, germany, near
lake constance.

of college, dedicating their careers to
developing with ifm and contributing
to its success.
"Our company and our employees
are driven by a shared sense of purpose, and that is to help our customers
become successful in their business,"
Varma says. "This drives our organization all the way from product development to sales and marketing. This
purpose means our products should
be reliable, of high quality, intuitive
to use, and that the sales organization should be prepared to support
customers with application solutions,
identifying hidden opportunities for
improving the efficiency of the customers' process."
The company's order fulfillment
process focuses on making sure it
does not waste customers' time. Lead
time from order to shipment is less

than one hour. "We aim to ship 90 percent complete orders within 24 hours,
respond to emails in less than 15 minutes, and answer phone calls with live
personnel in less than 30 seconds," he
adds. "All of this is directly tied to our
sense of purpose, giving our best to
our customers' needs."

Processes
The sensor market is shifting from a
strictly hardware-based business to
a business that can collect data and
convert it into useful information,
used for developing smarter factories
(known in the industry as Industry
4.0.) In the future, factories will have
to identify energy waste and consumption at the part-produced level,
track and trace production processes
100 percent, control process drifts to
ensure 100 percent quality, and final-

ly, work with predictive information
to plan for machine maintenance, all
in real time. This can only be achieved
by having more information from the
sensor level to the ERP level.
As manufacturing continues to
increase its use of automation, quality is a must, not a wish. This means
100 percent inspection after each
automation step and reliable sensors that do not fail or drift. Right
now, ifm is focused on a strategy of
slowly changing from exclusively
manufacturing hardware to also providing software and edge controllers,
making it easier to have access to the
trapped information at the sensor
level. This information is critical for
Industry 4.0.
Globally, ifm has sales and marketing locations in 70 countries as they
go-to-market direct. "This go-toVOLUME 18, ISSUE 2 manufacturing-today.com

45


http://www.manufacturing-today.com

Table of Contents for the Digital Edition of Manufacturing Today - Volume 18, Issue 2

Contents
Manufacturing Today - Volume 18, Issue 2 - Cover1
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