Supply Chain World - Fall 2017 - 147

ibm solutions
Watson's artificial intelligence is
being used in 20 industries, such
as healthcare and insurance, and
will be available to a billion consumers by the end of the year.

say they have a limited ability to
see the data that allows them to
mitigate disruptions, and they
don't have the ability to analyze
that data to take fast action."
Watson's Supply Chain Insights offering will be the latest
application for the cloud-based
system, which is already in use in
45 countries. Watson's artificial
intelligence is being tapped in 20
industries including healthcare
and insurance, and will be available to a billion consumers by the
end of the year, she adds.
Watson Supply Chain Insights
will give supply chain professionals greater visibility into their data
and the ability to use that data to
predict and resolve disruptions.
The application will also greatly
enhance communication between
organizations and suppliers
through its use of what IBM calls
"resolution rooms." These "digital
collaboration rooms" are created
within Watson to keep involved
parties up to date on disruptions.
"When there's a supply chain
disruption that touches people
across an entire organization as
well as suppliers and business
partners, you'd normally have people making a bunch of phone calls,
sending e-mails and texting. Everyone would be running around
trying to make a decision and communicate with suppliers, logistics
organizations and others," Wright
says. "We wanted to create a place
where you can see, in real time,
who has taken what action, and
where people can go to understand
the latest and greatest update on a
situation without tying people up
in a conference call. And because
the resolution rooms are enabled

with cognitive technology, Watson
is there to act as a trusted advisor
making recommendations that
are based both on current data and
learnings from past successes."

Digital Leaders
Watson Supply Chain Insights
is the culmination of much of
Wright's work as IBM's vice
president of supply chain. As vice
president, Wright is responsible for strategy, execution and
business results for IBM's manufacturing, fulfillment and client
solutions across all 170 countries
it works in.
She has been in her current role
for three years and has been with
IBM for 20 years. Her previous experience includes holding senior
leadership positions including
procurement, client fulfillment
and enterprise transformation.

Wright is a member of Women
in Technology International, the
executive sponsor of Global Women of IBM and a member of IBM's
growth and transformation team.
She serves as Executive for Supply
Chain Leaders in Action and is one
of Fortune's Most Powerful Women
Next Gen.
She is a graduate of Glasgow
Caledonian University, Scotland, with a bachelor honors
degree in business and marketing.
Wright also holds a diploma in
procurement management from
Strathclyde University, Scotland.
Wright credits IBM's recent successes with Watson to its supply
chain and other staff. "Our goal
is to use technology to manage
disruptions in this fast-moving
digital world, and I'm proud that
we are really leaders in this area,"
she says.
FALL 2017 Supply Chain World

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Table of Contents for the Digital Edition of Supply Chain World - Fall 2017

Contents
Supply Chain World - Fall 2017 - Cover1
Supply Chain World - Fall 2017 - Cover2
Supply Chain World - Fall 2017 - 1
Supply Chain World - Fall 2017 - Contents
Supply Chain World - Fall 2017 - 3
Supply Chain World - Fall 2017 - 4
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Supply Chain World - Fall 2017 - Cover3
Supply Chain World - Fall 2017 - Cover4
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