Supply Chain World - Fall 2017 - 164

retail safelite autoglass
www.safelite.com / Revenue: $1 billion+ / HQ: Columbus, Ohio / Employees: 14,000 / Specialty: Windshield repair and replacement / Steve Miggo, senior vice president of
operations and supply chain: "There are good people in the world, and many of them work for Safelite."

The Right Combo
Safelite Auto Glass is using a
"People Powered" business
strategy, which involves putting
its people first and developing
great leaders.

With innovative technology and a client-driven mentality, Safelite
AutoGlass aims to continue to grow further. By Bianca Herron
Safelite® Group exists
to make a difference and
bring unexpected happiness to people's everyday
lives through an array of
services. It is comprised
MIGGO
of three major business- STEVE
senior vice
president
of
es: Safelite AutoGlass®,
operations and
the largest provider of
supply chain
vehicle glass repair and
replacement services in the U.S.;
Safelite® Solutions, the nation's
leading fleet and insurance claims
management service partner; and
Service AutoGlass®, a sophisticated vehicle glass wholesale supply
chain and distribution operation.
Together, the businesses serve
10 million customers annually
through more than 9,200 MobileGlassShops™ and facilities. Safelite Group employs nearly 14,000
people throughout the United
States. Based in Columbus, Ohio,
the company has been in business
since 1947.
Although Safelite is a 70-year
old company, the company likes
to think of itself more like a
startup, according to Senior Vice
President of Operations and Supply Chain Steve Miggo. He notes
that the company revitalized its
strategy about eight years ago
to become people powered and
customer driven.
"Our People Powered strategy
means putting our people first and
developing great leaders," Miggo
explains. "I'm proud of the caring

164

Supply Chain World FALL 2017



Table of Contents for the Digital Edition of Supply Chain World - Fall 2017

Contents
Supply Chain World - Fall 2017 - Cover1
Supply Chain World - Fall 2017 - Cover2
Supply Chain World - Fall 2017 - 1
Supply Chain World - Fall 2017 - Contents
Supply Chain World - Fall 2017 - 3
Supply Chain World - Fall 2017 - 4
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Supply Chain World - Fall 2017 - Cover3
Supply Chain World - Fall 2017 - Cover4
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