Supply Chain World - Fall 2017 - 74

healthcare isagenix international

employees and five products in 2002,"
Chaput says.

An Ideal Opportunity
Chaput joined Isagenix last year, bringing more than 25 years of global manufacturing experience to the company.
Previously, she was the vice president
of integrated supply chain for EU Coffee in Zurich, Switzerland.
"When I came back to the United
States, this opportunity came up,"
she recalls. "After meeting with the
owners, Jim and Kathy Coover, I was
totally amazed by [how] they've built
this company, their vision and their
values. I loved the opportunity to
make a difference and leverage my
knowledge base. I wanted to work in a
company with values that aligned with
my own, and I found that at Isagenix."
Today, Chaput manages multifunctional teams, including several
external manufacturing facilities and
projects that drive Isagenix's direction. She praises the leadership of the
Coover family, which includes son
Erik, who is a co-owner and senior vice
president of global field development.
All three, Chaput says, share the
vision of an all-inclusive and positive
work environment and are involved
Genysis Brand Solutions is a customer-centric,

turn-key powder manufacturer based in Salt Lake City,
Utah. Our teams specialize in delivering best-in-class
powdered nutritional supplements from new product
formulation and flavoring, all the way through sourcing,
CGMP testing, blending, packaging, and logistics services.
Our brand partners range from the largest sports
nutrition companies and global direct sales organizations,
to organic health food companies and niche retailers.
We develop strategic partnerships with our clients by
consistently delivering high-quality products, on-time,
for distribution through the retail, direct sales, and direct-to-consumer channels - in as little as 4 weeks. Learn
more at www.genysisgroup.com.

ARC Impressions honors our long-standing
relationship with our friends at Isagenix. We help partners
find new revenue by discovering new cost-effective supply chain solutions that grow relationships and business.

74

Supply Chain World FALL 2017

in the day-to-day operations of the
company. Recently, "Jim Coover got a
97 percent positive rating by the [employees]," Chaput says. "Everyone just
loves him."

Meeting Expectations
Isagenix reaches a global audience
looking for long-term health and wellness solutions. Oftentimes, Chaput
says, its customers have been unsuccessful with its competitors' products.
The company ensures that it formulates and manufactures nutritious
products by investing more than $3 million annually in product research and
development. "We're also guided by a
scientific advisory board," she adds.
Each month, the company meets
with the scientists for research and
development. "The way we operate is
really what our customers expect, and
that's what they want," Chaput says.
Isagenix also distinguishes itself
with its peer-to-peer coaching programs. After people start their own independent business selling Isagenix's
products, they can coach customers on
how to use them via social media and
one-on-one sessions.
This gives the end-user someone to
connect to so they are not "left with
products they don't know how to use,"
Chaput says. "We have a very strong
team in sales and marketing that works
with our customer base."
That team, she explains, gives the
independent businesses the necessary tools for coaching end-users.
"We also have training from a science
standpoint on the products," she adds.
"Whatever they need in terms of support, we can [give]."
The company also supports end-users through its IsaBody Challenge
program, a total body transformation
competition which operates con-



Table of Contents for the Digital Edition of Supply Chain World - Fall 2017

Contents
Supply Chain World - Fall 2017 - Cover1
Supply Chain World - Fall 2017 - Cover2
Supply Chain World - Fall 2017 - 1
Supply Chain World - Fall 2017 - Contents
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