Transportation & Logistics International - Winter 2017 - 29

SHIPPING & PORTS
Tug & Barge Inc. is an affiliate. It operates
more than 150 vessels at every major West
Coast port as well as along the East Coast
and the Gulf Coast. Although the company
has grown considerably from its humble
origins, Franco's focus on customer service remains at its heart.
"At the end of the day, we want to be
known for doing the things we say we're
going to do," Vice President of Marine
Operations Keith Barnes says. "When
a customer comes to us to request a
specific service, we go out of our way to
provide that service at a fair cost that is
both profitable for us as well as a good
deal for our customers."
A Hands-On Presence
The Seattle-based company guarantees
quality service in part through what it

"When a customer
comes to us to request
a service, we go out of
our way to provide it at
a fair cost."
calls its "boots on vessels" policy. "Our
managers spend the majority of their
time in the fleet working with our crews
instead of spending their time working
in an office," Barnes says. "Having a
management presence on board our vessels has been the single-biggest differentiator for us."
Harley Marine's management staff
includes line managers, vessel captains,

barge managers and port captains. The
company's managers ensure Harley
Marine's operational and safety policies
are followed and oversee training and
continuous education programs.
Harley Marine Services Inc. and its
affiliates provide petroleum services,
tank storage, ship assist and escort, and
rescue and towing services to petroleum
companies and ports. In addition to
Olympic Tug & Barge, which remains
based on the Puget Sound, the company's affiliates include:
* Pacific Coast Maritime, which
provides tug and barge services in
Alaska;
* Westoil Marine Services Inc. and
Millennium Maritime Inc., which
transport marine fuels and provide
ship assist and escort services,

WINTER 2017 TLIMAGAZINE.COM

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http://www.TLIMAGAZINE.COM

Table of Contents for the Digital Edition of Transportation & Logistics International - Winter 2017

Table Of Contents
Transportation & Logistics International - Winter 2017 - Cover1
Transportation & Logistics International - Winter 2017 - Cover2
Transportation & Logistics International - Winter 2017 - 1
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Transportation & Logistics International - Winter 2017 - Cover3
Transportation & Logistics International - Winter 2017 - Cover4
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue4
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue4A
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue3
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue3a
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue2
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue2b
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue2a
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue1a
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol7issue4
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol7issue3
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol7issue2
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol7issue1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017fall_vol2
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017fall_vol1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017summer
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017spring
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017winter
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016fall
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016summer_vol1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016summer_vol2
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2016winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015fall_v2
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015fall
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015summer
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014fall
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014summer
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013fall
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013summer
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2012fall
http://www.nxtbookMEDIA.com