Transportation & Logistics International - Winter 2017 - 67
TRUCKING & FREIGHTING
available inventory, makes us better
and faster than anyone else."
All of the company's distribution
centers are equipped with state-of-theart radio frequency (RF) and barcode
technology, which enables Jones &
Frank to deliver products with the
highest degrees of speed and precision.
"From a supply chain perspective,
our investments are 100 percent targeted toward the needs of our customers
whether that means making sure we
have the right inventory or if we can
process orders at a moment's notice
and provide same-day shipping," Shadrick says. "Technology in our industry
is rapidly evolving. I think the best distributors and solution providers are the
ones who are aligned with the market
leaders in innovation and technology."
Jones & Frank's order processing systems allow the company to receive orders
until 4 p.m. to be packed and shipped for
next-day delivery. The systems are fully
integrated with FedEx and UPS. "With
our system combined with RF technology, we are absolutely certain we will get
the order right the first time," he adds.
Jones & Frank's recent investments have
helped the company rise to the challenge
of a rapidly automating world. "In the
digital world, there are new expectations
for what service providers should do,"
Shadrick says, noting that customers
expect electronic tracking, next-day delivery and rapid response times. "We are
focusing our supply chain efforts on how
we can meet those needs."
The company is partnering with its
suppliers to ensure high product availability in local markets. This includes
a robust sales & operations planning
process and use of state-of-the-art
inventory planning and deployment
systems. "We forward deploy time sensitive inventory items to our branch
locations that our technicians have
24/7 access to, ensuring availability
for critical emergencies," he adds.
Jones & Frank strives for seamless integration with its supply base. "If you are
providing systems that control the storage and delivery of fuel, you have to make
sure your downtime is at a minimum,"
Shadrick says. "Whenever something
goes wrong at a customer's site, we need
to be certain we can get them back up and
WINTER 2017 TLIMAGAZINE.COM