Wholesale & Distribution International - Fall 2017 - 21
The company's No. 1 goal is to ensure it provides quality
products that are safe and contribute to workers' productivity.
I.S.K. values a hands-on and personal training experience.
That is why the company likes partnering with both family-owned and American-based products and companies.
"Product training is so much more impactful when my sales
team can visit the factory and see how the product is made,"
Pircher says. "We can also meet the owners, workers and clearly understand the expectations and objectives the company is
She adds that I.S.K.'s strength is not only in its relationships
with key distributors and end-users, but also the company's
ability to communicate throughout this process. "I'm most
proud of our company because of my team," she says. "They are
hardworking, quality people and are the reason we have fantastic relationships with our distributors and end-users.
"For example, if a customer has an issue and cannot find
the solution or product to solve the issue, they will ask my
salespeople who then come to me," Pircher continues.
"From there, we all work together to find a viable solution to
headed," she concludes. "We want to know what the landscape of the independent sales agency will look like in the
next 10 years because we see it changing faster now with the
influence of technology. Ultimately, we all want to be at the
forefront of the next best thing."
As I.S.K. moves forward, it's planning a meeting in the coming
months to discuss its growth and expansion in 2018 and beyond.
"Although we have partners in a national sales model, we're not
sure if that is where we'd like to go," Pircher says. "However,
we're exploring our options in regards to our future."
Pircher serves as a committee member of the Women's Industrial Supply Executive (W.I.S.E.) and Industrial Manufacturer's Representative (IMR) Special Interest Group. Both are
part of the Industrial Supply Association, of which Pircher is
also a member.
"With the changing industry we have, every agency in our
field is interested in learning about where the industry is
Fall 2017 www.wdimagazine.com