Wholesale & Distribution International - Fall 2017 - 36
R.C. SALES & SERVICE LLC
www.rcsales.net / Revenue: $40 million / Headquarters: Downers Grove, Ill. / Employees: 10 / Specialty: Water heaters, circulators, pumps and boilers
/ Michael Dore and George Pagach, principals: "Our manufacturers look for strong partners to represent them."
R.C. Sales & Service excels at working with engineers,
contractors and wholesalers to meet their needs.
Best in Class
R.C. Sales & Service LLC is proud to represent top-of-the-line plumbing and HVAC
manufacturers and their products. BY JIM HARRIS
henever wholesale dis-
tributors in Illinois and Indiana need industry-leading
hot water heaters and boilers, they look
to R.C. Sales & Service LLC.
"Our greatest strength as a company
is our product knowledge, application
knowledge and our expertise in water heaters and hydronic equipment," says Michael
Dore, principal of the Downers Grove,
Ill.-based manufacturer's representative.
"Our knowledge and skill in working with
engineers, contractors and wholesalers
helps them design, sell and install hot water and hydronic systems that work.
"Our customers rely on us," he adds.
"If there's a problem on a job, they can
call us and we shall meet them on the jobsite and resolve the issue."
36 www.wdimagazine.com Fall 2017
R.C. Sales & Service represents worldclass manufacturers in the marketplace
including A.O. Smith, the largest manufacturer and marketer of water heaters in
North America. Other notable manufacturers represented by the company include:
TACO, which is a leading manufacturer of circulators, pumps and hydronic accessories;
Weil-McLain, a leading North American manufacturer of hydronic boilers and comfort heating systems;
Panasonic's HVAC mini-split heating and air conditioning systems;
Testo, a HVAC testing instrument
Haws, a manufacturer of drinking
fountains and emergency eye washes and drench showers.
"We are selective on which manufacturers we represent," Dore says. "We
are regularly approached by different
manufacturers who would like for us to
represent their products because of our
relationships with engineers, contractors
and the wholesale distribution channel."
R.C. Sales & Service selects companies that manufacture mechanical room
products and compliment existing products in the plumbing and HVAC industry
that will be of interest to its wholesaler
customer base. The company's inside
and outside sales departments closely
evaluate each potential new manufacturer. This includes asking whether there's
a market for the prospective products as
well as if the company can help the manufacturer increase its sales.