Wholesale & Distribution International - Fall 2017 - 37
R.C. SALES & SERVICE LLC
R.C. Sales & Service also analyzes
whether the product would fit the offerings of its existing wholesalers. "With
technology and efficiency standards
changing, there's more to selling products," Dore says. "It needs to be the right
product for the application.
"We probably say no to more companies
than we say yes to," he adds.
R.C. Sales & Service's salespeople regularly meet with factory sales personnel to
support its sales efforts and become more
knowledgeable about manufacturers'
products and applications. Several manufacturers meet with the company once or
twice a month, Dore says.
R.C. Sales & Service sells exclusively to
wholesaler distributors in the HVAC;
plumbing; and pipe, valve and fitting chan-
nels. As an industry participant, R.C. Sales
maintains memberships in several industry associations.
The company has strong relationships
with the American Society of Plumbing
Engineers, the American Society of Sanitary Engineers, the Illinois Plumbing
Heating and Cooling Council, the American Society of Heating Refrigeration and
Air Conditioning Engineers, the American Supply Association, the Association
of Independent Manufacturers/Representatives, the Western Trade Association, the Indiana Plumbing Heating and
Cooling Council, the Chicagoland Better
Heating and Cooling Council, Plumbing
Contractors Association and other organizations. Members of these groups help
promote and sell the products specified
on many of RC Sales & Service's projects,
In addition to sales, the company offers technical training to the installers of
the products it represents. This includes
teaching courses required by the state of Illinois for plumbing contractors. The state
requires four hours of courses, known as
continuous education units, annually in
order for plumbers to remain licensed.
R.C. Sales & Service can teach six twohour courses. The company instructs
roughly 2,500 to 3,000 plumbing professionals annually, Dore adds.
// Panasonic Appliances Air-Conditioning
North America // offers a wide range of versa-
tile climate-control solutions including Single Split
Systems, Multi-Split Systems, ECO-I VRF Systems,
and heating and cooling accessories for commercial and residential usage. Panasonic is a leader in
developing superior energy-efficient and reliable
heating and cooling solutions. R.C. Sales & Service
has played a valuable role in expanding Panasonic's Split System business since 2014 in the states of
Illinois and Indiana.
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