Wholesale & Distribution International - Fall 2017 - 41
GARNETT COMPONENT SALES INC.
Although Garnett Component Sales does not design components, it works closely with its customers and the manufacturers of the parts it provides to ensure they operate properly.
Components sold by the company can be manufactured on a
one-time or continuous basis. "We offer design for manufacturability engineering support and expertise for how the part
can be most efficiently run on a specified piece of equipment."
Examples of the parts sold by the company to OEMs include fittings and pneumatic components used within larger
assemblies. Many of these assemblies have safety-critical applications. Garnett Component Sales supplies parts directly
to Tier I suppliers to automaker OEMs, as well as to Tier II and
Tier III suppliers. Parts and components sold by the company
meet several industry standards including ISO, TS, FDA and
AS 9100 certifications.
Customer diversification is one of the company's strengths.
"When the automotive industry went through the economic
downturn, we actually grew," Garnett says. "We don't want to
be too heavily invested in just one industry. The automotive
sector is now our largest customer base, but we purposely work
in other industries to stay diversified."
Garnett Component Sales supplies parts to automotive
OEMs, as well as Tier I, Tier II and Tier III suppliers.
we've assembled, as well as our ability to give back to employees through ongoing training and employee benefits," he says.
"The way we take care of and treat our employees is important
to me. We are a small business, so we treat each other like family and take care of one another."
Garnett Component Sales has diversified and rapidly grown
since Tommy Garnett started his namesake organization in
1992. Previously, Garnett worked as a golf professional and was
a member of the PGA of America.
Being a manufacturer's representative is far different from
his prior occupation, but Garnett was drawn into the business
because of his family legacy. "I was exposed to the manufacturing industry as a young man and understood the business,
which my father had worked in for nearly his entire career,"
The company communicates closely with the manufacturer
and the OEMs who use the components it sells. This includes
using a consumer relationship management (CRM) system to
process and fulfill orders. The CRM used by the company is
specifically tailored for manufacturer's representatives, Garnett says. Garnett Component Sales also uses an entrepreneurial operating system (EOS) in its strategic planning.
Technology helps the company keep up with the major
changes it has seen in the market during its 25 years in business.
"Now more than ever, we see our business as being in a global marketplace. With the advent of the internet, people today
have the ability to source parts in Asia, India and Europe, which
makes it very cost competitive," Garnett says. "We compete by
utilizing new and innovative equipment for better efficiencies
as well as VA/VE cost reduction initiatives."
Garnett credits his employees for Garnett Component Sales'
ongoing success. "I am most proud of the people and the team
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