Wholesale & Distribution International - Spring 2017 - 35
ENGMAN-TAYLOR COMPANY INC.
www.engman-taylor.com / Headquarters: Menomonee Falls, Wis. / Employees: 101 / Specialty: Industrial products and technical services
/ Rick Star, CEO: "The perception is that distributors buy stuff and resell it. We are much more than that."
Engman-Taylor has enhanced its technical services to thrive in the MRO market.
BY CHRIS KELSCH
Engman-Taylor's cafeteria includes items that
were all made by its customers.
n the industrial distribution
market, there are plenty of options for
customers to choose from depending
on their needs. It can therefore be difficult for distributors to distinguish themselves from one another.
Engman-Taylor Company Inc. CEO
Rick Star knows this well, which is why
he has undertaken efforts to enhance the
services his company provides. "We're a
smaller, independent company, competing against publicly traded giants," Star
says. "Whereas those types of companies
may be very good order takers, we are
technical solutions providers."
Engman-Taylor has always striven to reduce the costs of its manufacturing sector
clients by providing application assistance with the products it sells. Founded
in 1945 and formally incorporated in 1956,
the company now has five locations in
Wisconsin, Illinois and North Carolina. It
supplies a range of products including cutting tools, assembly tools, safety products,
abrasives, and janitorial supplies.
Yet, as Star knows, many other companies do that. Most of the larger distributors operate from large central warehouses," Star notes. "They have acquired
our formerly privately owned competitors, downsized those local operations
into 20 percent or less of what they were,
and ship from those central warehouses." And while Star notes that the large
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