Wholesale & Distribution International 2018 - Volume 5, Issue 1 - 32

PROFILE

PACKARD
www.packardonline.com / Headquarters: Kennesaw, Ga. / Employees: 85 / Specialty: HVACR parts and components /
Susan Kirkland, president: "We are really excited and our employees are more engaged than ever."

Industry Dominant
Packard expands its footprint and plans for the future by adopting
an employee stock ownership plan. BY JANICE HOPPE-SPIERS

Packard adopted an ESOP in August 2017 to secure
its unique culture into the next generation.

F

or nearly 60 years, Packard

has been a dominant force in the
HVACR industry because of its ongoing commitment to service, selection
and satisfaction. Headquartered in Kennesaw, Ga., the company has regional offices and independent manufacturer's representatives covering it from coast to coast.
As a master distributor, the company
brings wholesalers innovative, high-quality products that include top industry
names and its own exclusive private-label lines. Packard offers a full spectrum
of HVACR parts and components. The
company seeks to proactively evolve its
product offering in response to purchasing shifts, trends and to meet or exceed
regulatory requirements in the industry.
A major strength is the broad product
line. This includes compressors, refrigeration controls, and high-efficiency motors,
to list a few components found in domes-

32 www.wdimagazine.com Volume 5, Issue 1

tic, light commercial and integral applications. "Packard supplies refrigeration
products to OEMs and distributors all
over North America," Vice President of
OEM Sales Ferris McDaniel says. "Packard is all about sustainable solutions,
emphasizing energy efficiency and reduced emissions. Our breadth and range
of products rivals offerings by some of
the largest manufacturers in the industry. Our product support specialists offer
more than 100 years of combined product knowledge with full-time quality engineers on staff."
"We are the leader in our market and
are known as the solutions supplier,"
President Susan Kirkland says. "We pride
ourselves on speaking the language our
customers speak. Our entire team responds with professionalism and a personal touch, our online ordering is seamless and we are continually expanding to

offer distribution centers with customer
pick-up options."

STRATEGIC OPERATIONS
Packard is investing in its future by
continuing to add brick and mortar locations. The company relocated its
corporate office in late 2017 to a new
154,000-square-foot space, which more
than doubled its previous location. In
2015, Packard opened its Indianapolis
Distribution Center, which serves the
Midwest and added a third distribution
center in Chandler, Ariz., in February,
which will meet the needs of its West
Coast customers.
When the company was preparing to
move into its new headquarters, Operations Manager Lee Washington met with
a leading logistical company to streamline its processes and become more efficient. "It all comes down to relationships


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Table of Contents for the Digital Edition of Wholesale & Distribution International 2018 - Volume 5, Issue 1

Table of Contents
Wholesale & Distribution International 2018 - Volume 5, Issue 1 - Cover1
Wholesale & Distribution International 2018 - Volume 5, Issue 1 - Cover2
Wholesale & Distribution International 2018 - Volume 5, Issue 1 - 1
Wholesale & Distribution International 2018 - Volume 5, Issue 1 - Table of Contents
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Wholesale & Distribution International 2018 - Volume 5, Issue 1 - Cover3
Wholesale & Distribution International 2018 - Volume 5, Issue 1 - Cover4
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