Wholesale & Distribution International 2018 - Volume 5, Issue 1 - 44
www.streamkey.com / HQ: Cincinnati / Employees: 11 / Specialty: Manufacturer's representative
/ Mike Felton, founder: "We have experienced annual growth of 15 percent over the last three years."
StreamKey has adjusted to booms in the commercial construction industry.
BY ALAN DORICH
Under the name Bickart-Felton Associates Inc., the firm serviced the residential and commercial markets. "I
also started a separate company called
StreamKey in 2000," Felton recalls,
noting that the firm served the on-site
wastewater treatment industry.
Felton combined both companies in
2007. Today, StreamKey serves distributors, contractors and engineers. "We provide a service that's unique to each one of
them," he says.
StreamKey also offers technical expertise and background support, including
training at its facility in Cincinnati. Clients can learn how to use their products
in its 2,000-square-foot training room.
"That investment in the training facility has been well worth it [in terms of]
how well it's been received," Felton reports. "We have a lot of customers asking
to come in for training sessions on our
products and systems."
SteamKey supports contractors and
engineers with its technical expertise.
treamKey's employees fo-
cus on people, founder Mike
Felton says. "They really do care
about our customers and they care about
each other," he says. "They're also proud
of where they work."
Based in Cincinnati, StreamKey represents 14 manufacturers of engineered
water and wastewater products and systems. Felton explains that the history of
44 www.wdimagazine.com Volume 5, Issue 1
the company goes back to 1992 when he
met Bob Bickart, the owner of a representative agency in the plumbing industry.
Felton, who has an engineering degree and had technical sales experience,
wanted to start his own company. When
he learned that Bickart wanted to move
his own firm, Bob Bickart Associates Inc.,
into engineered products and systems, he
bought the company.
Now is a good time for StreamKey to be in
business. "We have experienced annual
growth of 15 percent over the last three
years," Felton says.
"We've certainly seen a good uptick in
our market in Ohio and Kentucky in the
commercial construction industry," he
says, noting that the company adjusted
by adding more engineered products and
systems. "Certainly bringing on more
people has helped as well." The company
added another engineer and field technician within the past six months.