Wholesale & Distribution International - Winter 2018 - 31
MCDONALD ASSOCIATES INC.
itive pricing. "For electrical contractors,
they rely on us to show them technical
expertise to save them time in the field,"
Pat McDonald says. "Specifiers are also
expecting for us to save them time. Helping save them time saves them money. We
also help them design projects."
In essence, McDonald Associates helps
its customers investigate and identify
cost-effective, efficient solutions and then
communicate those solutions through the
specifications. The company prides itself on
its ability to respond quickly and efficiently.
"We're a small agency but we're quick,"
Pat McDonald says. "That, in addition to
our customer service is what makes us
unique. We also have a focused approach.
We have people in charge of specific lines,
which gives them long-term knowledge. It
gives them the ability to respond quickly."
Some of the company's key players include Jeff Stark, inside sales manager,
who has been with McDonald Associates
for more than 20 years and is well known
throughout the industry. Other instrumental figures are Gerri Poole, who the
company calls its "glue" and Jim Trocola
who is valued for his technical skills.
McDonald Associates has served Illinois
and northwest Indiana since incorporating
in 1986. It was founded by brothers Dennis
McDonald (Pat McDonald's father) and
Kevin McDonald (Pat and Rick's uncle).
The company started as an industrial automation supply control representative. In
2001, it expanded into the lighting control
business and later evolved into lighting.
It's a family-run business," Pat McDonald says. "We grew up within the industry,
working part-time for our company." Aside
from Pat and Rick McDonald, other principals in the company are Larry Cotter and
Mac McDonald (Rick's dad). "It's a family
atmosphere with a business attitude," Pat
McDonald says. "We have employees that
have been here for 10 to 20 years. That's
something to be proud of, the longevity of
The company believes that its success
is a reflection of its product knowledge
in its various markets. While things like
technology may change, the company
promises that its commitment to its customers won't. q
// Excel Dryer // McDonald Associates has
been a valued partner and supporter of Excel
Dryer for many years. Their strong relationships,
extensive knowledge and excellent customer
service have helped Excel Dryer remain leaders in
the hand dryer industry. Excel Dryer created the
high-speed, energy-efficient hand dryer category
and continues to set the standard in the industry.
We recently became the first hand dryer manufacturer to publish third-party verified Environmental
Product Declarations. This means they are backed
by credible, independent third-party testing to
industry consensus standards - proving Excel Dryer
hand dryers are products you can trust.
Winter 2018 www.wdimagazine.com