Wholesale & Distribution International - Winter 2018 - 33

STREAMKEY

	 StreamKey	 also	 has	 adjusted	 to	 faster	
construction	 schedules.	 "A	 lot	 of	 what's	
coming	out	of	the	ground	in	terms	of	building	is	coming	out	without	too	much	in	the	
way	of	completed	plans	or	specifications,"	
he	says.	
	 This	has	required	the	company	to	provide	 more	 technical	 support	 to	 its	 contractors	 and	 engineers.	 "We're	 working	
closely	 with	 them	 to	 make	 sure	 they're	
keeping	 up	 with	 the	 project	 time	 schedules,"	he	says.
	 StreamKey	accomplishes	this	by	participating	more	in	the	early	stages	of	the	project	to	make	sure	its	systems	and	products	
are	given	full	design	and	technical	support.	
This	 support	 occurs	 with	 both	 the	 engineers	and	contractors.	But	when	it	comes	
to	delivering	products	and	services,	"We're	
notifying	our	manufacturers	ahead	of	time	
in	 terms	 of	 what	 to	 anticipate	 [with]	 expected	delivery	dates,"	he	adds.	

BIG BENEFITS
StreamKey	 provides	 many	 benefits	 that	
help	 draw	 employees	 to	 the	 company,	 as	
well	as	promote	retention.	When	the	company	finds	a	candidate	that	is	a	good	fit,	"We	
get	them	to	see	that	if	they	come	onboard	
with	StreamKey,	they'll	be	challenged,	recognized	and	satisfied	with	being	a	member	
of	a	growing	company,"	Felton	says.
	 When	 they	 join,	 "We	 have	 a	 thorough	
onboarding	process,"	he	continues,	adding	
that	fellow	employees	take	turns	during	the	
first	 week	 having	 lunch	 with	 the	 new	 employees.	In	addition,	they	are	partnered	with	
company	veterans	who	act	as	mentors.
	 StreamKey	 also	 thinks	 outside	 of	 the	
box	when	it	comes	to	benefits.	"Every	five	
years,	 we	 give	 the	 employees	 a	 two-week	
sabbatical	in	addition	to	their	regular	personal	time	off,"	he	adds.	"You	can	literally	
go	away	for	two	weeks	and	leave	the	job	behind	to	recoup	and	rebuild."	

	 After	 25	 years	 of	 leading	 StreamKey,	
Felton	credits	his	success	to	closely	watching	the	company	culture	as	well	as	strategic	
planning.	"It	is	as	critical	to	create	the	plan	
as	it	is	to	execute	the	plan,"	he	says.
	 "That	makes	a	big	difference:	when	someone	can	put	it	down	on	paper,	review	it	and	
then	execute	the	plan,"	he	says,	noting	that	
he	also	finds	peer	groups	beneficial.	
	 "For	 too	 many	 of	 my	 25	 years,	 I	 didn't	
really	have	a	sounding	board	for	the	many	
issues	 I	 faced	 as	 an	 owner.	 Except	 for	 my	
wife;	who	was	often	right,"	he	says.	"Since	
I	joined	a	peer	group	in	the	last	four	years,	I	
found	that	to	be	very	helpful."	
	 Felton	plans	for	StreamKey	to	continue	
growing	its	business.	
	 Today,	"We're	bringing	on	several	more	
young	 people,"	 he	 says.	 "I	 see	 that	 we're	
also	going	to	continue	to	expand	with	more	
opportunities	 with	 our	 engineered	 water	
and	wastewater	systems."	q

Winter 2018 www.wdimagazine.com

33


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Table of Contents for the Digital Edition of Wholesale & Distribution International - Winter 2018

Table of Contents
Wholesale & Distribution International - Winter 2018 - Cover1
Wholesale & Distribution International - Winter 2018 - Cover2
Wholesale & Distribution International - Winter 2018 - 1
Wholesale & Distribution International - Winter 2018 - Table of Contents
Wholesale & Distribution International - Winter 2018 - 3
Wholesale & Distribution International - Winter 2018 - 4
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Wholesale & Distribution International - Winter 2018 - Cover3
Wholesale & Distribution International - Winter 2018 - Cover4
http://www.nxtbook.com/nxtbooks/knighthouse/wdi_2018_vol5issue1
http://www.nxtbook.com/nxtbooks/knighthouse/wdi_2018winter
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