Wholesale & Distribution International - Winter 2018 - 37
CALIFORNIA HYDRONICS CORP. (CHC)
and plumbing trades in northern California,
Alaska, western Idaho, Montana, northern
Nevada, Oregon and Washington.
In addition to representing major manufacturers such as Bell & Gossett, CHC
also stocks millions of dollars' worth of
product stock. "This puts us ahead of
most other manufacturer's representatives," Polizzi says. "We believe we carry
the A [grade] lines."
Polizzi considers the company's familiarity with not just its products but systems
to be its biggest asset. "We pride ourselves
on being system experts, and train on that
on a regular basis," he says. "In addition
to having a sales department, we have a
business development department whose
function is to call on mechanical engineers
to get our products specified on projects."
The company shares its knowledge of
systems with the mechanical engineers
in three full-size training centers. CHC's
technical service department will also assist contractors by starting up products
they supply. The company also services
product warranties for the first year they
The company's other value-added services include manufacturing and fabrication, which is performed by its FlowTherm
Systems division. FlowTherm fabricates
fully assembled and packaged systems
that include boilers, water heaters, pumps
The company is celebrating its 60th anniversary in 2017.
Founded in 1957 by Thomas Brewer,
John Littleton and Milton McLeod, CHC
expanded its capabilities during the 1970s
when it formed FlowTherm Systems.
The company expanded further in 2001
when it purchased the Pacific North-
west-based Larry Harrington Company,
which it renamed the Colombia Hydronic
Company. Polizzi has been with the company for 27 years, starting in its business
development department. He was named
CHC's president and CEO in 2015.
CHC has maintained relationships with
Bell & Gossett and several of its other manufacturer partners for most, if not all, of its
history. CHC has represented Bell & Gossett products since it opened its doors. "We
have personal relationships with our suppliers," Polizzi says. "We don't want to be a
transactional partner - we work hard to be a
business partner and share information.
"I have had many meals with our manufacturer partners, we've played golf together and had all-day business sessions
together," Polizzi continues. "At the end
of the day, it's a marriage - we have to have
good communication and put a lot into
the relationship." q
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