The Roanoker September/October 2017 - 50
THE ROANOKER HOMES 2017
Right: Ralph and Gia Wiens:
Inexpensive, but "won't do
outside windows, wash walls,
move heavy furniture, or
Below: Tammy Buchanan:
Services cost up to $700, but,
she reasons, you get what
you pay for.
Facing page: Emma Beall:
Prefers multiple cleanings
in a month because "a house
can go all to hell in a month."
4. Establish rates and determine the costs of
occasional extras (windows, for example).
5. Ask about turnover. If it's high, check
Tammy Buchanan, 57, of Helping Hands
Cleaning Service has been at it for 20 years and
has four employees in two teams. She offers a
wide range of services, charges up to $200-$700
for cleanings and does what many other services
don't or won't. That would be windows, appliances (inside, outside, under), feces, floor stripping
and waxing, dishes, laundry, carpet shampooing.
You get what you pay for, she reasons.
"We talk fragrances and allergies," says Buchanan. "We use biodegradable products and I've
discovered that in this business, you never say
'no.' There's not much we won't do."
Ralph (63) and Gia (48) Wiens of Got It
Maid Cleaning Services clean 220 homes a
month with a crew of seven. Ralph, retired both
military and real estate, and Gia have been married for seven years and the company was begun
by Gia as a sideline, one she enjoyed. Ralph does
the managing and Gia handles the crews and
cleans (because she loves to clean).
Ralph estimates the jobs ("I have a cheat
sheet," he says) and says Got It Maid is one
of the least expensive services in the Roanoke
50 | SEPTEMBER/OCTOBER 2017