The Roanoker - January/February 2018 - VL40
check-ups, they work with patients to recommend appropriate specialists and medical services.
Factors to consider when finding a provider include
location, hours of availability and means of physicianpatient communication. In an age when people are
very mobile, it's important to engage a provider that
communicates using technology that suits your needs.
For those moving to the Valley with a young family in tow, both general Pediatric and Family Medicine
specialists can provide care for your children. These
providers are affiliated with Carilion Children's Hospital which is the area's only dedicated hospital for children. This is a hub and an excellent resource for highly
trained and experienced Pediatric sub-specialists.
Family, friends and colleagues can be a good
source for referrals. Carilion also offers physician referral services through Carilion Direct [800-422-8482
or firstname.lastname@example.org] to help you get established with a physician.
Q: How can patients can be partners in their
own health care?
A: At Carilion, we rely heavily on communication
with our patients. Not just the traditional methods
of correspondence, but by using tools like MyChart,
which allows patients to communicate with us electronically, manage their personal health care and for
us to access information for them.
Patients also tend to seek out medical information
online. It's also important that they consult a primary
care physician who can work as a resource to help assess the reliability of medical information and answer
any potential questions.
Q: What are some of the ways that the Roanoke Valley health care industry is innovating
A: Carilion uses the medical home concept of delivering primary care. It consists of a patient establishing a relationship with a primary care physician and
addressing his or her needs from a long-term perspective using a team-based approach.
A multidisciplinary care team works to make sure
that a patient's overall health needs are met-not just
the particular needs the patient has at the time of
a visit. This improves patients' access to the entire
health care team while also encouraging them to take
an active role in their own care.
40 | 2018 VALLEY LIFE MAGAZINE
For a patient who's fairly well, it's all about keeping
them healthy so that they don't need more advanced
medical intervention in the future. For those who have
chronic conditions, it's focusing on patient engagement and helping them to manage those conditions
in partnership with us. For the patient already with
an advanced disease, it's helping them navigate and
use all of the resources that are available to them.
We've received national attention for this long-term
approach to wellness, and it's just one more way patients are becoming partners in their own health.
Overall, the health care industry here is cutting
edge. We're capable of meeting a huge array of needs
and are actively engaged both in research and in educating health care students to be able to provide the
same level of care in the future.
LewisGale Regional Health System
LewisGale Regional Health System is an established
trusted health care leader in southwest Virginia that
is recognized regionally and nationally for its unsurpassed commitment to quality outcomes and providing safe, effective, and timely care. LewisGale has
become well known for its focus on incomparable
emergency service. This is attributed to the commitment to offering significantly lower ER wait times
than the national average and other local providers.
Lower wait times are associated with lower risks for
hospital admissions, improved health outcomes, and
increased patient satisfaction.
A completely new concept to southwest Virginia was unveiled in December 2017 as a freestanding emergency room. LewisGale's Cave Spring ER
opened its doors to the public at the intersection of
Electric Road (Route 419) and Ogden Road in Roanoke County. The newly built 10,000 square-foot facility provides around-the-clock care by board-certified emergency medicine physicians and nurses
available 24 hours a day, seven days a week. With
a full range of on-site diagnostic and lab services,
patients can be treated for a variety of emergency
medical conditions, from minor illnesses to major
health concerns such as stroke and heart attack.
Cave Spring ER includes eight private treatment
rooms, advanced imaging services such as computed tomography (CT), ultrasound and X-ray, and