Thrive - Winter 2017 - 8

Lake Regional Health System
54 Hospital Drive
Osage Beach, MO 65065

Non-Profit Org.
U.S. Postage

PAID

HEALTH DIRECT

To order a free
2017 Lake Regional
Wall Calendar, call
573-348-8222 or email
info@lakeregional.com.

Excellent Care
in an Emergency

"She treated my son like he was her own"

ine-year-old Aadon Magruder couldn't wait to
jump in the water. His family was vacationing at
his great-great-uncle's lake house, and Aadon
loves swimming. But as he started to jump, he
slipped on the dock and collided with a metal ladder.
And just like that, Aadon had a major laceration on his
right shin.
Aadon's parents, Aaron and Kristin, rushed him to Lake
Regional Emergency Department. Aadon's 4-year-old
brother, Kason, also came along.
The care given to them all, Kristin says, was exceptional
from the moment the receptionist greeted them until they
were sent on their way-with 23 stitches on Aadon's shin.
The first person to provide Aadon care was an ED triage
nurse, Anne Wilson, R.N. She quickly packed and stabilized
Aadon's wound.
"Although most of the morning was a blur, I remember
her thoughtfulness and kindness," Kristin says.
Once in a treatment room, Aadon was "enveloped with
care" from nurses, radiology staff and "the angel in disguise,"
Nurse Practitioner Teresa Buol.
"When Teresa first entered the room, I knew Aadon was
going to be OK," Kristin says. "She treated my son like he
was her own. She explained everything she was doing in
ways that a 9-year-old would understand and made stitches
sound cool. She repeatedly told him how brave he was and
how proud she was of him. I was so impressed-just in
awe. As a parent, watching my son go through something
like this was horrible, but watching someone who actually
cared and took time to make his leg look good and explain
things to him to make him comfortable was worth the
world to me."
Kristin was so pleased
with the care that she sent
Lake Regional a note of thanks.

She praised the various staff who helped them and ended the
note with: "You have a fantastic facility that I will recommend
time and time again! This is the type of hospital that all hospitals should strive to be like. This is the kind of care that all
patients should receive when they are ill. Thank you again for
taking such good care of my son." 1

- Aadon Magruder, age

Table of Contents for the Digital Edition of Thrive - Winter 2017