Vim & Vigor - Spring 2017 - Parrish Medical Center - 51
that was one of those moments," Loftin
says. "We were doing everything we
should have been doing, could have been
doing and needed to do, but we were still
missing something, because we didn't
know what Sam was saying to us."
Telling 'My Story'
Across America, an estimated 200,000plus preventable patient deaths occur
annually in hospitals, making it a leading
cause of death in this country.
Lowering these numbers is a national
priority. The SafeCare Group (which
rates PMC among America's safest
hospitals) says that if all hospitals met
its standards for patient care and safety,
significant reductions would occur in
both preventable patient deaths and
medical complications.
In the wake of Woodward's case,
PMC examined how staff members
engaged, observed and communicated
with patients.
"We decided to listen better, and
differently," Loftin says. " 'My Story'
was one of the results."
"My Story" is nonclinical information
volunteered by families and patients
that becomes a part of the patient's
electronic health record. "My Story"
may include family members' names;
patients' food preferences; pets;
hobbies; nicknames; things they like
to talk about; and other, less obvious
information, such as mannerisms like
Woodward's toe twitch that indicated
he was in pain.
"My Story" is the first item that
appears on the health record, so that
all care partners-medical staff,
nurses, employees and volunteers-
working with that patient know the
patient personally.
"It's 'here's the person you're working
with' rather than 'here's the condition
you're treating,' " Loftin says.
At Parrish Medical Center, physical therapy
assistant Leonardo Hughes (left) helps
Sam Woodward progress after a traumatic
accident in 2008.
Full of Hope
Today, Woodward is not the bedridden person his mother was warned
he might be. He continues to make
progress, using sign language to communicate and trying to talk. He also has
regained some of his ability to walk.
In April 2013, three months after
Woodward underwent a surgery,
Morgan, his mother, wrote a letter
to hospital officials:
"We are excited about the road ahead
for Sam, and Sam is as well. He no longer
goes through bouts of depression or
hopelessness at his affliction; instead,
he is positive and full of hope and starts
each day with a smile. Words cannot
express how that makes us feel." n
SPRING 2017
51
Table of Contents for the Digital Edition of Vim & Vigor - Spring 2017 - Parrish Medical Center
Contents
Vim & Vigor - Spring 2017 - Parrish Medical Center - Cover1
Vim & Vigor - Spring 2017 - Parrish Medical Center - Cover2
Vim & Vigor - Spring 2017 - Parrish Medical Center - Contents
Vim & Vigor - Spring 2017 - Parrish Medical Center - 2
Vim & Vigor - Spring 2017 - Parrish Medical Center - 3
Vim & Vigor - Spring 2017 - Parrish Medical Center - 4
Vim & Vigor - Spring 2017 - Parrish Medical Center - 5
Vim & Vigor - Spring 2017 - Parrish Medical Center - 6
Vim & Vigor - Spring 2017 - Parrish Medical Center - 7
Vim & Vigor - Spring 2017 - Parrish Medical Center - 8
Vim & Vigor - Spring 2017 - Parrish Medical Center - 9
Vim & Vigor - Spring 2017 - Parrish Medical Center - 10
Vim & Vigor - Spring 2017 - Parrish Medical Center - 11
Vim & Vigor - Spring 2017 - Parrish Medical Center - 12
Vim & Vigor - Spring 2017 - Parrish Medical Center - 13
Vim & Vigor - Spring 2017 - Parrish Medical Center - 14
Vim & Vigor - Spring 2017 - Parrish Medical Center - 15
Vim & Vigor - Spring 2017 - Parrish Medical Center - 16
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Vim & Vigor - Spring 2017 - Parrish Medical Center - 23
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Vim & Vigor - Spring 2017 - Parrish Medical Center - 50
Vim & Vigor - Spring 2017 - Parrish Medical Center - 51
Vim & Vigor - Spring 2017 - Parrish Medical Center - 52
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Vim & Vigor - Spring 2017 - Parrish Medical Center - Cover3
Vim & Vigor - Spring 2017 - Parrish Medical Center - Cover4
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