Maryland's Health Matters - UM Shore Regional Health - Summer 2014 - (Page 5)

A QUICK TIP, A BETTER LIFE Start each morning with a fresh Health Tip of the Day! Go to umshoreregional.org/mhm. Quality Checks Patient safety rounds help UM Shore Regional Health address concerns, suggestions T he third Thursday of every month, University of Maryland Shore Regional Health Director of Patient and Family Centered Care and Patient Advocacy Kim Billingslea, RN, BSN, NE-BC, works on the front lines of health care to improve patient and employee safety. Billingslea takes detailed notes as patients and employees in the various departments of UM Shore Regional Health answer questions from Chief Medical Officer William Huffner, MD, MBA, FACEP, FACHE, Risk Managers Tamara Donaldson and Heather Joyce-Byers, and board members who make up the Patient Quality and Carolyn Sutch, RN, of UM Shore Emergency Center at Queenstown, answers questions for UM Shore Regional Health Director of Patient and Family Centered Care and Patient Advocacy Kim Billingslea, RN, BSN, NE-BC, Director of Accreditation and Patient Safety Patty MacDougall and Chief Medical Officer William Huffner, MD, MBA, FACEP, FACHE. Safety Committee. The effort is patient safety rounds, through which the committee learns culture in our facilities," Billingslea says. Dr. Huffner, Billingslea and other attention, UM SRH determined not to use the product any longer. Billingslea says the information from the people providing and receiving members of the team hear from physi- direct care at UM SRH what the organi- cians, nursing, lab, security, environ- from these conversations is captured, zation can do to improve patient safety. mental service personnel and patients analyzed and prioritized, in order to about their views on patient safety. improve the safety of the patients and Regional Health-hospitals, labs and Prompted by the group's questions, front-line providers at UM SRH. The practices-are being included in the patients and team members have been program also helps increase mutual rounds. "Through these rounds, the chief able to point out some easily corrected understanding between the leader- medical officer, patient safety officer issues. For example, a new cleaning ship team and front-line staff about and board members get to directly inter- product the staff was trying out had the patient safety issues and support act with front-line staff and learn about an overly strong smell; as a result of accountability, and fosters a culture of issues which may impact the safety bringing it to the patient safety group's teamwork and continuous learning. Departments throughout UM Shore Look for "Shore Regional Health." umshoreregional.org | Summer 2014 5 http://www.umshoreregional.org/mhm http://www.umshoreregional.org

Table of Contents for the Digital Edition of Maryland's Health Matters - UM Shore Regional Health - Summer 2014

Maryland's Health Matters - UM Shore Regional Health - Summer 2014
In This Issue
A Healthy Start
Quality Checks
Building Momentum
At A Glance
Introducing ...
News and Events

Maryland's Health Matters - UM Shore Regional Health - Summer 2014