Washington Hospital 2010 Annual Quality Report - (Page 2)

Inspiring change through excellence When health care proviDers collaborate to achieve meaningful improvements in patient care, the hospital becomes an exciting place. That’s what is happening at Washington Hospital, as our dedicated staff and physicians implement ground breaking initiatives leading to measurable differences in quality and safety for patients. Not only have we made improvements within our Hospital, we’ve also attracted the interest of quality improvement organizations and other health care providers locally, nationally and internationally. Several of our initiatives have been accepted for presentation at professional conferences and for publication in journals. We were the only community hospital in the world to present at the International Sepsis Forum in the Netherlands, and we have presented other projects at national meetings of the Institute on Healthcare Improvement, generating inquiries from hospitals in the U.S. and abroad. During the past year, some of our Hospital’s exceptional health care services have also garnered commendation. The Breast Health Program, Stroke Program, Center for Joint Replacement, Community Cancer Program and Diabetes Program have all been recognized for excellence. You will read more about these notable certifications and awards in this report. In addition, we continue to make substantial progress as our Hospital journeys toward Magnet Recognition Status. This prestigious designation will confirm the level of nursing care provided at Washington Hospital is matched by few others in the Bay Area. For these reasons, I offer my congratulations to our entire staff. We are all gratified by the recognition we have received and the opportunities to share the results of our work. Nevertheless, our true inspiration comes from knowing we are contributing to the best care for patients and that we are always working to improve that care. By demonstrating that excellence can and does make a measurable impact on patient outcomes, we continue to be true to Washington Hospital’s guiding principle, the Patient First Ethic. nancy farber Chief Executive Officer Washington Hospital Healthcare System 2 

Table of Contents for the Digital Edition of Washington Hospital 2010 Annual Quality Report

Washington Hospital 2010 Annual Quality Report
Mission Statement
Setting Our Quality Goals
Our Total Commitment
Inspiring Change Through Excellence
Collaborating for Quality and Safety
Promoting Safety
Assuring a Safe Place for Patients
Focusing on Improvement
Cultivating Quality
Advancing Excellence in Nursing
Connecting Evidence-based Practice to Quality Outcomes
Teaming Up for Higher Quality and Greater Efficiency
Learning From Our Patients
Innovation That Builds Quality
Recognized for Quality
Raising the Bar on Quality

Washington Hospital 2010 Annual Quality Report

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