Washington Hospital 2010 Annual Quality Report - (Page 22)

Excellence in patient programs center for Joint replacement In 2009, the Center for Joint Replacement (CJR) received a Five Star Excellence Award from Professional Research Consultants, Inc. (PRC) for the third year in a row. This designation recognizes CJR for being in the top 10 percent of 250 joint replacement programs across the country to receive a response of “excellent” when patients were asked to evaluate the overall quality of care. CJR’s comprehensive program has also been designated as a Blue Distinction Center for Knee and Hip Replacement by Blue Shield of California. This commendation is given to programs that have demonstrated expertise in delivering better overall outcomes for joint replacement patients, including shorter length of stay, lower infection rates and less need for prosthesis replacements. community hospital comprehensive cancer program Washington Hospital’s Comprehensive Cancer Program was awarded a three-year accreditation with commendation by the Commission on Cancer of the American College of Surgeons. This means our cancer program complies with the commission’s high standards of quality, multidisciplinary, comprehensive cancer care delivery. Our program also received the 2009 Outstanding Achievement Award, given by the American College of Surgeons in recognition of cancer programs that strive for excellence in providing quality care for cancer patients. In addition to Washington’s multidisciplinary team approach to patient care, this award cited our work giving patients information about ongoing cancer clinical trials and new treatment options, as well as access to prevention and early detection programs, education and support services. Only four programs in California, and no other in Alameda County, received this award. care that improves quality of life At the Center for Joint Replacement, Medical Director John T. Dearborn, MD, (left) and orthopedic surgeon Alexander Sah, MD, lead a team dedicated to providing quality care through a compassionate approach to healing. Their objective is to help people achieve a full return to normal, active living. 22 

Table of Contents for the Digital Edition of Washington Hospital 2010 Annual Quality Report

Washington Hospital 2010 Annual Quality Report
Mission Statement
Setting Our Quality Goals
Our Total Commitment
Inspiring Change Through Excellence
Collaborating for Quality and Safety
Promoting Safety
Assuring a Safe Place for Patients
Focusing on Improvement
Cultivating Quality
Advancing Excellence in Nursing
Connecting Evidence-based Practice to Quality Outcomes
Teaming Up for Higher Quality and Greater Efficiency
Learning From Our Patients
Innovation That Builds Quality
Recognized for Quality
Raising the Bar on Quality

Washington Hospital 2010 Annual Quality Report

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