Washington Hospital 2010 Annual Quality Report - (Page 24)

Raising the bar on quality in health care, the pursuit of quality is never enDing. Over the past several years, Washington Hospital has made huge strides in adopting a culture of safety and accountability that is bringing about meaningful improvement in outcomes for our patients. We continue to work for positive change while being challenged to care for an aging population and patients whose conditions are increasingly complicated. Meanwhile, we are optimistic about the recently passed landmark legislation that is intended to make health care reform a reality for our nation. “We are hopeful the new law will give many more Americans access to badly needed health care services while also focusing on quality to improve health outcomes,” states Washington Hospital CEO Nancy Farber. “However, the specifics of the legislation are still unclear, and it will take time to understand the true impact these changes will have on the American health care system.” At Washington Hospital, we are excited about the future, as we continue working to bring quality and safety to life for the community we serve. Guided by our Mission and Patient First Ethic, our dedicated staff, physicians and volunteers are committed to change that improves care and saves lives. By collaborating with other organizations and providers and sharing the results of our efforts, we also help raise the bar on quality for people everywhere. production credits If you would like additional copies of the Washington Hospital Healthcare System Second Annual Quality Report, or for more information, please contact: Community Relations Department Washington Hospital Healthcare System 2000 Mowry Avenue, Fremont, CA 94538-1716 Phone: (510) 791-3417 Fax: (510) 791-3496 This report has been published as a service to District residents by Washington Hospital Healthcare System Nancy Farber, Chief Executive Officer Stephanie Williams, RN, MHA, CPHQ, NE-BC, Chief of Quality and Resource Management Kris LaVoy, RN, MS, Chief of Compliance and Patient Safety Officer Christopher Brown, Director, Community Relations Clayton Warren, Communications Specialist I On Design, Inc. Terri Hawes, Creative Director Carla Zaccheo, Copywriter Alain McLaughlin, Photographer Thank you to all who are featured in this report. 24 

Table of Contents for the Digital Edition of Washington Hospital 2010 Annual Quality Report

Washington Hospital 2010 Annual Quality Report
Mission Statement
Setting Our Quality Goals
Our Total Commitment
Inspiring Change Through Excellence
Collaborating for Quality and Safety
Promoting Safety
Assuring a Safe Place for Patients
Focusing on Improvement
Cultivating Quality
Advancing Excellence in Nursing
Connecting Evidence-based Practice to Quality Outcomes
Teaming Up for Higher Quality and Greater Efficiency
Learning From Our Patients
Innovation That Builds Quality
Recognized for Quality
Raising the Bar on Quality

Washington Hospital 2010 Annual Quality Report

https://www.nxtbookmedia.com