Condo Media - May 2010 - 24

HOMEOWNER’S CORNER

2009 National Survey Results Are In
Residents Affirm Community Association Success
ore than 60 million Americans reside in an estimated 305,000 association-governed communities, from townhome communities and cooperatives to highrise condominiums and city-size master-planned associations. For the fourth time over a span of 10 years, community association residents have told pollsters they are satisfied with their homeowners associations, condominium communities and cooperatives. Findings from the national research conducted by Zogby International in December 2009 are strikingly similar to the results of surveys conducted by Zogby in 2005 and 2007, as well as a Gallup Organization survey in 1999. The 2009 research showed that seven in 10 community association residents are satisfied with their communities, with only 12 percent expressing some level of discontent, and 17 percent neither satisfied nor unsatisfied. The news also is positive for the homeowner volunteer leaders who serve on association boards, with almost 90 percent of residents saying board members “absolutely” or “for the most part” strive to serve the best interests of their communities. Only 7 percent expressed displeasure with their boards. An estimated 2 million homeowner volunteers serve on the boards that govern associations.

M

• 82 percent say they get a “good” or “great” return on their association assessments; 16 percent say they don’t. • 76 percent say their professional community managers provide value and support to residents and the association at large; 18 percent say they don’t. The survey was sponsored by the Foundation for Community Association Research, a nonprofit organization affiliated with

Other Key Findings • 91 percent of residents say they are on friendly terms with their association board members; just 3 percent indicate a negative relationship.

Community Associations Institute (CAI). “Given the state of the economy and housing market, these findings are reassuring,” says Foundation President Lincoln Hobbs, Esq., a member of CAI’s College of Community Association Lawyers (CCAL). “Americans have weathered difficult times, and that would normally create more negative views toward most institutions. That hasn’t happened in the case of community associations. That says a lot about the dedication and skill of the vast majority of

24

CONDO MEDIA • MAY 2010



Condo Media - May 2010

Table of Contents for the Digital Edition of Condo Media - May 2010

Condo Media - May 2010
Contents
From the CED’s Desk
Editorial Board
CAI News
CAI Regional News
Asked & Answered
Homeowner’s Corner
Operations
Legal
Management
Vendor Spotlight
Feature
Maintenance
Volunteer Spotlight
2010 CAI-NE Legal Directory
Classified Service Directory
Advertisers Index
Condo Media - May 2010 - CW1
Condo Media - May 2010 - CW2
Condo Media - May 2010 - Condo Media - May 2010
Condo Media - May 2010 - Cover2
Condo Media - May 2010 - Contents
Condo Media - May 2010 - From the CED’s Desk
Condo Media - May 2010 - 3
Condo Media - May 2010 - Editorial Board
Condo Media - May 2010 - 5
Condo Media - May 2010 - CAI News
Condo Media - May 2010 - 7
Condo Media - May 2010 - 8
Condo Media - May 2010 - 9
Condo Media - May 2010 - 10
Condo Media - May 2010 - 11
Condo Media - May 2010 - 12
Condo Media - May 2010 - 13
Condo Media - May 2010 - 14
Condo Media - May 2010 - 15
Condo Media - May 2010 - CAI Regional News
Condo Media - May 2010 - 17
Condo Media - May 2010 - 18
Condo Media - May 2010 - 19
Condo Media - May 2010 - 20
Condo Media - May 2010 - 21
Condo Media - May 2010 - Asked & Answered
Condo Media - May 2010 - 23
Condo Media - May 2010 - Homeowner’s Corner
Condo Media - May 2010 - 25
Condo Media - May 2010 - Operations
Condo Media - May 2010 - 27
Condo Media - May 2010 - Legal
Condo Media - May 2010 - 29
Condo Media - May 2010 - Management
Condo Media - May 2010 - 31
Condo Media - May 2010 - 32
Condo Media - May 2010 - 33
Condo Media - May 2010 - 34
Condo Media - May 2010 - 35
Condo Media - May 2010 - 36
Condo Media - May 2010 - 37
Condo Media - May 2010 - 38
Condo Media - May 2010 - 39
Condo Media - May 2010 - Vendor Spotlight
Condo Media - May 2010 - 41
Condo Media - May 2010 - Feature
Condo Media - May 2010 - 43
Condo Media - May 2010 - 44
Condo Media - May 2010 - 45
Condo Media - May 2010 - 46
Condo Media - May 2010 - 47
Condo Media - May 2010 - Maintenance
Condo Media - May 2010 - 49
Condo Media - May 2010 - Volunteer Spotlight
Condo Media - May 2010 - 51
Condo Media - May 2010 - 52
Condo Media - May 2010 - 2010 CAI-NE Legal Directory
Condo Media - May 2010 - 54
Condo Media - May 2010 - 55
Condo Media - May 2010 - 56
Condo Media - May 2010 - 57
Condo Media - May 2010 - Advertisers Index
Condo Media - May 2010 - 59
Condo Media - May 2010 - 60
Condo Media - May 2010 - 61
Condo Media - May 2010 - 62
Condo Media - May 2010 - 63
Condo Media - May 2010 - 64
Condo Media - May 2010 - Cover3
Condo Media - May 2010 - Cover4
Condo Media - May 2010 - CW3
Condo Media - May 2010 - CW4
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