Condo Media - July 2011 - 34

VENDOR SPOTLIGHT

Barkan Management
Growth and Innovation Highlight 30th Anniversary of New England’s Premier Condominium Services Provider
by Peter Golden

“E

xpressions of client satisfaction are a guide for determining our way forward,” says Bill DiSchino, president of Barkan Management, a Boston-based condominium services provider with offices in Boston, Hopkinton, Providence, Hartford and Washington, D.C. “But so are new ideas and even outright criticisms,” he adds. “The active dialog that grows out of a working partnership with clients always has our full attention. It’s been our priority from the day we started, and as we enter our fourth decade in business, it still is.” That approach has helped Barkan achieve unprecedented growth over the last three decades. Between the company’s full-service and accounting clients, it now includes 140 residential communities representing more than 20,000 units across 14 states. Yet DiSchino’s perspective is restrained. He views current success as a departure point for Barkan’s next step forward — and a reminder that continuous improvement is the watchword of his organization.

another factor in the company’s success. The combination of outstanding service supported by advanced information systems has won it the loyalty of scores of New England condominium associations. From luxury high-rises along the Boston waterfront to suburban garden and townhouse complexes, and on to a

Union Wharf, an 89-unit community on Boston Harbor, has been managed by Barkan since 1997.

Taking Pains
“Over the years, we’ve been able to develop a seasoned, collegial, highly credentialed management team with the operating skills to ensure we’re delivering on our client commitments,” says DiSchino. Barkan’s investment in technology, especially in accounting systems, is

variety of mixed-use associations and other prestigious communities across the United States, Barkan has attracted a significant following. “People you can count on. Experience you can rely on,” is the brand line adorning the company’s proposal folders. In a phrase, it sums up the Barkan persona.

A Measure of Satisfaction
“One measure of client satisfaction is the length of our relationships,” says

DiSchino. “In that regard, we think our efforts are recognized.” Many associations have been with Barkan for decades, some from the first years following the company’s founding. A visit to Barkanco.com reveals a roster of notable communities. Among them are many synonymous with luxury and style, with more than a few having achieved landmark status. For instance, Harbor Towers, at 40 stories, is the highest residential structure in Boston. Other notables in the Barkan roster include: The Residences at Rowe’s Wharf, Sierra & Tango at NorthPoint, The Residences at the Intercontinental and Trinity Place. Battery Wharf and the Belvedere at the Prudential Center are just a few more. In the suburbs and further afield, Barkan stewards Natick Village, at 816 units, the largest condo community in the state. The Towers at Chestnut Hill, Farrar Pond in Lincoln and Nouvelle at the Natick Collection are other Barkanmanaged properties. So are North Farm and Stone Harbor in Bristol, R.I., along with The Villages at Mount Hope Bay in Tiverton. “People often assume that because we have a comparatively large staff and a number of prestigious clients, we cater exclusively to urban luxury communities,” notes DiSchino. “But we also manage numerous suburban condominiums, where dedicated boards and value-oriented unit owners appreciate the fact that we devote the

http://www.Barkanco.com

Condo Media - July 2011

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