Condo Media - September 2013 - 2

CONDO MEDIA

FR OM TH E CE D’S DE S K

The Official Publication of CAI New England
CHAPTER EXECUTIVE DIRECTOR
Claudette Carini
CAI NEW ENGLAND BOARD OF DIRECTORS
Paul V. (Pete) Garrett, CMCA, AMS, PCAM, President
Frank A. Lombardi, Esq., President-Elect
Janet Aronson, Esq., Vice President
Wesley K. Blair, III, Treasurer
Robert Keegan, CMCA, AMS, PCAM, Clerk
Scott Wolf, CMCA, AMS, PCAM
Paut T. Carroccio, P.E., CMCA, AMS, PCAM
Andrew J. Costa
Jared McNabb, CMCA, PCAM
Barbara Reilly
Beth Sullivan
CONDO MEDIA INC. BOARD MEMBERS
Jared McNabb, CMCA, PCAM, President
Wesley K. Blair III, Vice President
James Connolly, Treasurer
Ellen A. Shapiro, Esq., Clerk
Richard E. Brooks, Esq., Director
Claudette Carini, Director
Jack Carr, P.E., RS, LEED-AP, Director
Richard Churchill, Director
COMMITTEES
Attorneys’ Committee
Mark Einhorn, Esq.
Mark Rosen, Esq.
Banquet Committee, Chair
Charlotte Scuderi
Conference & Expo
Beth Sullivan
Emerging Leaders Network (ELN)
Pamela Jonah, Esq.
Lauren Tedford
Golf Tournament
Tony Chiarelli
Paula Solemina
Maine Legislative Action Committee
Joseph Carleton, Jr.
Managers’ Committee
Patrick Holland, CMCA, AMS
Massachusetts Legislative Action Committee
Matthew Gaines, Esq., Marcus, Errico, Emmer & Brooks, P.C.
Membership Committee
Jared McNabb, CMCA, PCAM
Program Advisory Council
Jennifer Barnett, Esq.
Scott Wolf, CMCA, AMS, PCAM
Rhode Island Legislative Action Committee
Ed Allcock, Esq.
Frank Lombardi, Esq.
Vermont Legislative Action Committee, Chair
David Boston, CMCA, AMS
EDITORIAL
Claudette Carini ccarini@caine.org
SALES AND MARKETING
Natalie Springsteen nspringsteen@caine.org
ADVERTISING COORDINATOR
Jeanne Yanaro jyanaro@caine.org
CORRESPONDENCE
CAI New England / Condo Media Inc.
888 Worcester St., Ste. 20
Wellesley, MA 02482
(781) 237-9020, Fax (781) 237-9028
www.caine.org
CREATIVE SERVICES
McNeill Group Inc. (215) 321-9662
www.mcneill-group.com
Condo Media USPS # 018-946 is published monthly in Wellesley,
Massachusetts by the New England Chapter of the Community
Associations Institute, 888 Worcester Street, Suite 20, Wellesley, MA
02482. Publisher’s periodical rate postage paid at Boston,
Massachusetts and additional mailing offices.
Subscriptions: $36/year.
POSTMASTER: Please send address changes to Condo Media c/o the
New England Chapter of the Community Associations Institute,
888 Worcester Street, Suite 20, Wellesley, MA 02482.
This publication attempts to provide CAI’s membership with
information on community association issues. Authors are responsible
for developing the logic of their expressed opinions and for the
authenticity of all presented facts in articles. CAI does not necessarily
endorse or approve statements of fact or opinion made in these pages
and assumes no responsibility for those statements. This
publication is issued with the understanding that the publisher is
not engaged in rendering legal, accounting or other professional
services. If legal advice or other expert assistance is required, the
services of a competent professional should be sought. Form A
Declaration of Principles, jointly adopted by a Committee of the
American Bar Association and a Committee of Publishers.

2

CONDO MEDIA • SEPTEMBER 2013

Managers and Leaders

A

ccording to author and management consultant Peter F. Drucker,
“management is doing things right; leadership is doing the right
things.” In volunteer organizations including community associations,
board members are elected and appointed with the expectation that
they will do the “right” things “right.” Board members are thrust into a role
in which they wear two hats: the hat of a manager, to ensure the day-to-day
operations of the community are addressed, including mowing and landscape
maintenance, timely payment of condo fees, and enforcing pet rules and restrictions; and the hat of a leader, taking into consideration what the community
wants and effectively managing resources in creating programs, policies, and
procedures that serve the best interest of the association and its members.
Either role is a challenge at best for association leaders who juggle already
limited volunteer time, may be confronted with maintenance and legal questions that they lack the professional expertise to address, and can find themselves at odds with their neighbors who don’t understand or disagree with a
decision board members have made. While volunteer community association
leaders educate homeowners in both their manager and leadership role, CAI
and New England chapter volunteer leaders in their dual role educate association board members and make available countless resources to assist them.
September marks a new school year for many, and the New England chapter
kicks off its fall education programming schedule and gears up for the annual
Condo Conference & Expo on October 5 (see schedule on page 40). Hundreds
of association board members and homeowners join industry professionals at
this full-day show that includes seminars that will address common and notso-common questions, one-on-one consultations with experienced legal and
financial experts, and a sold-out exhibit hall with vendors from a variety of
industries to help you with all your condo-related needs.
As a community association board member, are you a manager or a leader?
Take advantage of the many industry resources and programs available and let
CAI help you be both.

Sincerely,

Claudette Carini
Chapter Executive Director


http://www.caine.org http://www.mcneill-group.com

Condo Media - September 2013

Table of Contents for the Digital Edition of Condo Media - September 2013

Condo Media - September 2013
Contents
From the CED’s Desk
Editorial Board
CAI News
CAI Regional News
Asked & Answered
Homeowner’s Corner
Pests
Maintenance
Legal
Vendor Spotlight
Insurance
Volunteer Spotlight
Self-Managed Association Boards
Homeowners
Classified Service Directory
Advertisers Index
Condo Media - September 2013 - Condo Media - September 2013
Condo Media - September 2013 - Cover2
Condo Media - September 2013 - Contents
Condo Media - September 2013 - From the CED’s Desk
Condo Media - September 2013 - 3
Condo Media - September 2013 - Editorial Board
Condo Media - September 2013 - 5
Condo Media - September 2013 - CAI News
Condo Media - September 2013 - 7
Condo Media - September 2013 - 8
Condo Media - September 2013 - 9
Condo Media - September 2013 - 10
Condo Media - September 2013 - 11
Condo Media - September 2013 - 12
Condo Media - September 2013 - 13
Condo Media - September 2013 - CAI Regional News
Condo Media - September 2013 - 15
Condo Media - September 2013 - 16
Condo Media - September 2013 - 17
Condo Media - September 2013 - 18
Condo Media - September 2013 - 19
Condo Media - September 2013 - Asked & Answered
Condo Media - September 2013 - 21
Condo Media - September 2013 - Homeowner’s Corner
Condo Media - September 2013 - 23
Condo Media - September 2013 - Pests
Condo Media - September 2013 - 25
Condo Media - September 2013 - 26
Condo Media - September 2013 - 27
Condo Media - September 2013 - Maintenance
Condo Media - September 2013 - 29
Condo Media - September 2013 - 30
Condo Media - September 2013 - 31
Condo Media - September 2013 - Legal
Condo Media - September 2013 - 33
Condo Media - September 2013 - 34
Condo Media - September 2013 - 35
Condo Media - September 2013 - 36
Condo Media - September 2013 - 37
Condo Media - September 2013 - 38
Condo Media - September 2013 - 39
Condo Media - September 2013 - 40
Condo Media - September 2013 - 41
Condo Media - September 2013 - 42
Condo Media - September 2013 - 43
Condo Media - September 2013 - 44
Condo Media - September 2013 - 45
Condo Media - September 2013 - 46
Condo Media - September 2013 - 47
Condo Media - September 2013 - 48
Condo Media - September 2013 - 49
Condo Media - September 2013 - Vendor Spotlight
Condo Media - September 2013 - 51
Condo Media - September 2013 - Insurance
Condo Media - September 2013 - 53
Condo Media - September 2013 - 54
Condo Media - September 2013 - 55
Condo Media - September 2013 - Volunteer Spotlight
Condo Media - September 2013 - 57
Condo Media - September 2013 - Self-Managed Association Boards
Condo Media - September 2013 - 59
Condo Media - September 2013 - Homeowners
Condo Media - September 2013 - 61
Condo Media - September 2013 - 62
Condo Media - September 2013 - 63
Condo Media - September 2013 - 64
Condo Media - September 2013 - Classified Service Directory
Condo Media - September 2013 - Advertisers Index
Condo Media - September 2013 - 67
Condo Media - September 2013 - 68
Condo Media - September 2013 - 69
Condo Media - September 2013 - 70
Condo Media - September 2013 - 71
Condo Media - September 2013 - 72
Condo Media - September 2013 - Cover3
Condo Media - September 2013 - Cover4
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