Condo Media - January 2017 - 26

HOW TO SURVIVE THE DREADED

BOARD RECALL

held special "chat" meetings, and
spent countless hours speaking
informally with owners. Supportive
"anti-recall" groups sprang up, sending out emails countering the recall
effort. All of these endeavors marshaled supporters who turned out in
droves on the actual day of election.
The Board beat the recall, and not by
a small margin. The best part? When
the results were announced, the
crowd of over 300 people leaped to its
feet and gave a five-minute standing
ovation, with high-fives, tears, and
hugging all around-and that was the
crowd, not the Board. Frankly, it was
one of the most gratifying moments I
have witnessed in my near-30 years

in the industry. The Board received a
resounding vote of confidence to carry
on with their chosen agenda.
THE WRAP UP
For the manager, I recommend calm,
patience, understanding, and a willingness to take it slow with the Board and
the community members. For the management company, a steady hand and a
supportive presence during the process
as well as at the recall meeting itself.
Recalls are expensive, messy, and
can change a community for better
or for worse. I do understand their
purpose as a needed check-andbalance for real problems; however,
from my observation and discussion

Recalls are expensive, messy, and can
change a community for better or for worse.

with other professionals, recalls can
be used as a tool to promote egos and
agendas that have little to do with
"what's best for the community." In
the end, it's just another *special*
day at the office for the community
manager.
JULIE ADAMEN IS THE
PRINCIPAL OF ADAMEN INC.,
A CONSULTING AND EMPLOYMENT
FIRM SPECIALIZING IN THE
COMMUNITY MANAGEMENT
INDUSTRY, AND CAN BE REACHED
AT WWW.ADAMEN-INC.COM.

Footnotes:
1.
Recall elections may not be an
available course of action in all
communities or states.
2.
This is an approximate value for
a large California association
exclusive of legal fees. Values will
differ by size, complexity, and state.

CAI-NE GOLD PARTNER PROFILE

Thayer & Associates, Inc. AMO®

"To constantly seek ways to improve the quality of life for our clients while maximizing property value."

Thayer & Associates, Inc., AMO ® is an accredited
management organization located in Cambridge,
Massachusetts. Thayer is a full-service property
management organization providing clients with
project management, construction supervision,
sound preventative maintenance programs, 24-hour
emergency response staff, budget planning and
financial management. Thayer & Associates serves
commercial, residential, and rental properties
throughout the Greater Boston area.
Thayer & Associates, Inc., established in 1987,
was acquired from the late Harry A. Gilbert, one of
the first Certified Property Managers (CPM®) in the
country. Three generations of his family operated
the business, including President & Owner Douglas
Gilbert Thayer, CPM®.

CONDOMEDIA

Since 1987, Thayer's reputation of stability,
exceptional service, and enduring relationships
with clients is reflective of an experienced staff
dedicated to protecting each homeowner's
investment.
1812 Massachusetts Avenue
Cambridge, MA 02140
Phone: 617-354-6480
Fax: 617-354-7854

www.thayerassociates.com

http://WWW.ADAMEN-INC.COM http://www.thayerassociates.com

Condo Media - January 2017

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