Condo Media - May 2017 - 27

CAI-NE SILVER PARTNER PROFILE

American Properties Team, Inc.
creates a plan prioritizing the cleanup work and a timetable for meeting
the goals.
When she is working with condominium residents, Matthews says,
association boards and managers
sometimes want to turn the entire
process over to her. "But we definitely
want them to be on the team with us.
We need them to provide leverage and
ensure accountability."
The approach Matthews outlines-a
team, a plan, and a timetable anchored
by the checklist-works. She has
several success stories. One of them
involved an apartment tenant who had
been in and out of Boston Housing
Court since 2008 and was now facing a
last chance-either clean out her apartment or be evicted. Using the "harm
reduction" strategy and the checklist,
a team, including the tenant, went to
work. The apartment subsequently
passed inspection and has passed every
inspection since, Matthews says. Eighteen months later, the tenant, who was
facing imminent eviction, is still in the
apartment.
Another positive outcome resulted
from a presentation at which Matthews
explained her uniform checklist. The
audience included an official from a local public health department, who had
been working for more than five years
with a homeowner in an effort to resolve a serious hoarding problem. Nothing had worked, Matthews recalls, and
the inspector was on the verge of condemning the home. He took the checklist with him when he left and inserted
it in a letter to the owner, informing him
that the home would be condemned if
the health and safety issues weren't resolved. Two weeks later, Matthews says,
the house passed the inspection. "It
wasn't house beautiful," she says, "but it
was safe and functional."

Property Management Services Since 1977

American Properties Team, Inc. is a full-service company
specializing in community association management.
The firm's 40-year track record proves it is large enough
to offer in-depth service, yet small enough to provide
personal attention. Management services include:
accounting, strong fiscal accountability, proactive maintenance,
short and long term planning, leadership, facilitation, mediation, and
community building. Community websites and online management
service are included in all management packages. As an active
participant in CAI, American Properties Team is on the cutting edge of
the community association management industry.

781-932-9229
www.aptcondoteam.com
info@aptcondoteam.com

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Building Relationships With:
* Property Managers
* HOA's, CO-OP's
* Landscape Companies
* Condominiums
* Management Companies

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May 2017

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Condo Media - May 2017

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