Condo Media - November 2017 - 29

CLIENT EXPECTATIONS
DiSchino attributes Barkan's success with clients like Laconia Lofts to the dedication of a staff committed to property
management as a career. Keenly sensitive to maintaining
their work-life balance, he makes sure Barkan people have
the training, integrated systems, and human resources necessary to deliver at standards consistent with their clients'
highest expectations.
"Beyond a doubt, our people are our greatest asset, particularly because we're service providers," says DiSchino.
"I've been blessed that many of our people have been with
us for years, including three-quarters (of the staff ) for five
years and half for more than a decade. In an industry known
for high turnover, we have excellent employee retention."

"As we widen our geographic reach, we expand our ability
to ensure our clients enjoy the very best in condominium
living," adds DiSchino.

DEVELOPMENT CONSULTING
Another component of Barkan's service offerings is consulting services. "We've been energetic in seeking out new
condominium projects in the development stage," says
DiSchino, referring to major condominium properties in
the Seaport District, the Back Bay, and elsewhere in New
England in which Barkan has played a variety of roles, most
often beginning as a consultant. "Once we've joined the
development team, more often than not, we assume property management responsibility for a property as it nears
completion," he adds.
One case in point among a number of
PROVEN TECHNOLOGY
Boston-area landmark properties is the
While people may be Barkan's most
InterContinental Boston, a mixed-use
important asset, a continuing investment
condominium comprised of luxury condoin proven technology allows Barkan staff
miniums, a hotel, retail units, and a parking
to create process efficiencies and engarage. The property developer originally
hance the overall client experience. One
engaged Barkan when the project was in
example: Barkan maintains an in-house,
concept stage. Barkan then provided a
full-service accounting department led
range of consulting services from budgetby a certified public accountant. Its oning to scope of resident services, staffing,
line financial reporting and client access
building commissioning, opening, and
capabilities are second to none.
stabilization. Subsequent to managing the
That's an approach to association
Bill DiSchino, CPM, has served
transition from developer to board control
management that's appreciated by Ed
as company president and
of the property, Barkan was retained by the
Haddad, a board member of the Villages
CEO since 1994.
association and manages the property to
at Mount Hope Bay in Tiverton, RI. Nothis day.
tably, Haddad is a retired executive in the
"We've taken that model to Washington D.C.," notes DiSproperty management industry. "I have an extremely high
chino, "and we're currently talking with developers about
regard for the way they organize and deliver their services,"
new projects in New York, as well."
he says of Barkan. "They're a deep organization, their staff
is extremely well trained, and they've connected us to outEXPERIENCE YOU CAN RELY ON
standing vendors. Generally speaking, they're excellent."
In all aspects of its business, Barkan Management adheres
to the highest standards of professionalism, and it has the
BARKAN KEEPS GROWING
track record to prove it. With decades of experience and a
With success has come expansion. In addition to its headfully credentialed executive team, the company maintains
quarters in Boston's Seaport District (located within walkits focus on client satisfaction.
ing distance of a number of clients), Barkan has regional
"We're always in training mode and care deeply about our
offices in MetroWest, Cape Cod, Hartford, and Providence.
Six years ago, Barkan opened a Washington, D.C.-regional reputation and what we do," says DiSchino, "but if you want
to take the measure of our organization in a few words, all
office in Tysons Corner, Virginia, and, starting from scratch,
you need to do is examine our corporate credo. We think of
quickly achieved demonstrable success. Today, Barkan's
ourselves as 'people you can count on; experience you can
Washington office stewards a portfolio of 30 client properrely on.' It's as simple as that."
ties totaling 6,000 units. "We're proud to be of service to
homeowner associations ranging from garden communities
to high-rises throughout the Capital Region," says DiSchino. For more information about how Barkan Management
More recently, Barkan opened a regional office in New
Company can serve your association, call (617) 482-5500,
York City to serve Manhattan and surrounding boroughs.
or visit Barkan's website at barkanco.com.

http://www.barkanco.com

Condo Media - November 2017

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