Chief Learning Officer - January 2008 - (Page 53) Advertising Sales John R. Taggart, Group Publisher: 510-834-0100 jrtag@clomedia.com James R. Yeakel, Associate Publisher & Advertising Director: 510-834-0100 jyeakel@clomedia.com Natasha Pozdniakova, Advertising Administrative Assistant: 510-834-0100 natasha@clomedia.com Brian Klunk Western Advertising Manager 510-834-0100 bklunk@clomedia.com AZ, CA, CO, HI, ID, MT, NM, NV, OR, TX, UT, WA, WY, Alberta, British Columbia Bradley Smith New England, Midwest & Southern Advertising Manager 763-972-6060 bsmith@clomedia.com AL, AR, FL, GA, MA, ME, MN, MS, MT, NC, NE, NH, RI, SC, TN, VT, WI, Quebec, New Brunswick, Newfoundland Clifford P. Capone Eastern Advertising Manager 312-266-8801 ccapone@clomedia.com CT, DE, IA, IL, IN, KS, KY, MD, MI, MO, ND, NJ, NY, OH, PA, SD, VA, WV, Washington DC, Ontario, Manitoba, Saskatchewan Dave Lienemann Account Executive 510-834-0100 davel@clomedia.com CLO SourceBook Lisa Newton Account Executive 510-834-0100 lnewton@clomedia.com Electronic Media Advertisers’ Index Advertisers/URL Applied Learning www.appliedlearning.com CLO Breakfast Club www.CLOmedia.com/events CLO Business Intelligence Industry Report www.CLOmedia.com/biireport CLOmedia.com www.CLOmedia.com CLO 2008 Spring Symposium www.cloevents.com CLO Webinar www.CLOmedia.com/events/webinars Element K www.elementk.com go.elementk.com/Leadership2 GeoLearning www.geolearning.com General Physics Corporation www.gpworldwide.com/outsourcing Editorial Resources Page 15 Company Aberdeen Group Accenture Page 30 30 16 50 50 33 25 45 54 16 25, 40 45 25 46-47, 52 4 54 4 Company Intel Corp. Knowledge Anywhere Konica Minolta Business Solutions USA Latitude Learn.com LearningGuide Solutions London Business School Macy’s The MASIE Center MIT Motorola OnPoint Digital Inc. Operitel Corp. Pitney Bowes Research Institute of America Siemens Page 54 22, 23 16 52 16 12 45 43-45 10 54 14, 41 16 16 4 28 23 28, 30 40, 41 38 27 Adecco AlliedSignal Corp. 3rd Cover Amoco Corp. Aptara Corp. AT&T 11 17-19 Baker & McKenzie Boston College 41 Brandon Hall Research Capital One 6, 7 Center for Creative Leadership ChoiceCare 2nd Cover Chrysler LLC Computer Associates Back Cover ComScore Media Metrix DirecTV International Society for Performance Improvement www.ISPI.org/ac2008 NIIT Cognitive Arts www.niit.com/enterprises Prisim www.prisim.com Q Center www.qcenter.com RWD www.rwd.com/clo WebEx www.webex.com/eLearning 36 E. & J. Gallo Winery FedEx Kinko’s Fidelity Investments 22 44-45 14 54 16 50 14 10, 38 14 30 SkillSoft SolutionPeople Southwest Airlines Standard Chartered 16 SumTotal Systems U.S. Department of Labor UST Global VF Corp. Wilhelm Consulting Partners 16 30 30 24-27 50 13 37 Free Management Library GeoLearning 35 Global Consulting Alliance GM 5 Google IBM IDC To contact our editors, write to: editor@clomedia.com For advertising information, write to: sales@clomedia.com To submit an article for publication, send to: submissions@clomedia.com List Rental: Jay Schwedelson, 800-331-8102, mediatec@worldata.com Reprints: David Einziger, 212-221-9595, ext. 407, david.einziger@parsintl.com 53 January 2008 Bea is an editor and bigwig at the company. Bea is an editor and bigwig at the company. Bea is an editor and bigwig at the company. I www.clomedia.com I Chief Learning Officer 3 http://www.appliedlearning.com http://www.CLOmedia.com/events http://www.CLOmedia.com/biireport http://Learn.com http://CLOmedia.com http://www.CLOmedia.com http://www.cloevents.com http://www.CLOmedia.com/events/webinars http://www.elementk.com http://go.elementk.com/Leadership2 http://www.geolearning.com http://www.gpworldwide.com/outsourcing http://www.ISPI.org/ac2008 http://www.niit.com/enterprises http://www.prisim.com http://www.qcenter.com http://www.rwd.com/clo http://www.webex.com/eLearning http://www.clomedia.com
Table of Contents Feed for the Digital Edition of Chief Learning Officer - January 2008 Chief Learning Officer - January 2008 Editor’s Letter Table of Contents Imperatives Selling up, Selling Down Strategies Take Five Environment Sips of Knowledge at E. & J. Gallo Winery CLO Profile Productivity UST Global: Opening Employees’ Eyes to New Learning Tactics Applying CRM Concepts to E-Learning Human Capital Capital One: Experiences in Innovation Learning Solutions Macy’s: Using Feedback to Develop One Leader at a Time Case Study Business Intelligence Advertisers’ Index Editorial Resources In Conclusion Chief Learning Officer - January 2008 Chief Learning Officer - January 2008 - Chief Learning Officer - January 2008 (Page Cover1) Chief Learning Officer - January 2008 - Chief Learning Officer - January 2008 (Page Cover2) Chief Learning Officer - January 2008 - Chief Learning Officer - January 2008 (Page 3) Chief Learning Officer - January 2008 - Editor’s Letter (Page 4) Chief Learning Officer - January 2008 - Editor’s Letter (Page 5) Chief Learning Officer - January 2008 - Editor’s Letter (Page 6) Chief Learning Officer - January 2008 - Editor’s Letter (Page 7) Chief Learning Officer - January 2008 - Table of Contents (Page 8) Chief Learning Officer - January 2008 - Table of Contents (Page 9) Chief Learning Officer - January 2008 - Imperatives (Page 10) Chief Learning Officer - January 2008 - Imperatives (Page 11) Chief Learning Officer - January 2008 - Selling up, Selling Down (Page 12) Chief Learning Officer - January 2008 - Selling up, Selling Down (Page 13) Chief Learning Officer - January 2008 - Strategies (Page 14) Chief Learning Officer - January 2008 - Strategies (Page 15) Chief Learning Officer - January 2008 - Take Five (Page 16) Chief Learning Officer - January 2008 - Take Five (Page 17) Chief Learning Officer - January 2008 - Take Five (Page 18) Chief Learning Officer - January 2008 - Take Five (Page 19) Chief Learning Officer - January 2008 - Environment (Page 20) Chief Learning Officer - January 2008 - Environment (Page 21) Chief Learning Officer - January 2008 - Sips of Knowledge at E. & J. Gallo Winery (Page 22) Chief Learning Officer - January 2008 - Sips of Knowledge at E. & J. Gallo Winery (Page 23) Chief Learning Officer - January 2008 - CLO Profile (Page 24) Chief Learning Officer - January 2008 - CLO Profile (Page 25) Chief Learning Officer - January 2008 - CLO Profile (Page 26) Chief Learning Officer - January 2008 - CLO Profile (Page 27) Chief Learning Officer - January 2008 - Productivity (Page 28) Chief Learning Officer - January 2008 - Productivity (Page 29) Chief Learning Officer - January 2008 - UST Global: Opening Employees’ Eyes to New Learning (Page 30) Chief Learning Officer - January 2008 - UST Global: Opening Employees’ Eyes to New Learning (Page 31) Chief Learning Officer - January 2008 - Tactics (Page 32) Chief Learning Officer - January 2008 - Tactics (Page 33) Chief Learning Officer - January 2008 - Applying CRM Concepts to E-Learning (Page 34) Chief Learning Officer - January 2008 - Applying CRM Concepts to E-Learning (Page 35) Chief Learning Officer - January 2008 - Applying CRM Concepts to E-Learning (Page 36) Chief Learning Officer - January 2008 - Applying CRM Concepts to E-Learning (Page 37) Chief Learning Officer - January 2008 - Human Capital (Page 38) Chief Learning Officer - January 2008 - Human Capital (Page 39) Chief Learning Officer - January 2008 - Capital One: Experiences in Innovation (Page 40) Chief Learning Officer - January 2008 - Capital One: Experiences in Innovation (Page 41) Chief Learning Officer - January 2008 - Learning Solutions (Page 42) Chief Learning Officer - January 2008 - Learning Solutions (Page 43) Chief Learning Officer - January 2008 - Macy’s: Using Feedback to Develop One Leader at a Time (Page 44) Chief Learning Officer - January 2008 - Macy’s: Using Feedback to Develop One Leader at a Time (Page 45) Chief Learning Officer - January 2008 - Case Study (Page 46) Chief Learning Officer - January 2008 - Case Study (Page 47) Chief Learning Officer - January 2008 - Business Intelligence (Page 48) Chief Learning Officer - January 2008 - Business Intelligence (Page 49) Chief Learning Officer - January 2008 - Business Intelligence (Page 50) Chief Learning Officer - January 2008 - Business Intelligence (Page 51) Chief Learning Officer - January 2008 - Business Intelligence (Page 52) Chief Learning Officer - January 2008 - Editorial Resources (Page 53) Chief Learning Officer - January 2008 - In Conclusion (Page 54) Chief Learning Officer - January 2008 - In Conclusion (Page Cover3) Chief Learning Officer - January 2008 - In Conclusion (Page Cover4)
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