Chief Learning Officer - January 2009 - (Page 23) costs, and if done well, an atmosphere of engaged group ing event. Insights must lead to action, and action must translate into practical improvements in performance. learning can be maintained. Taking a realistic approach to learning and develLet’s look at another example, this time from a firm opment means ensuring people know what needs to we’ll call Company Y. This organization has professionals based in locations around the globe. These individu- be improved, they are motivated to improve and they als gather in person twice each year to review case stud- get useful knowledge and tools to address their targeted ies, swap notes and discuss the latest trends. Company areas. They also need opportunities to apply what they Y anticipates a slowing economy and makes a decision to eliminate these twice-yearly gatherings to save travel and accommodation costs. But Company Y doesn’t stop there. In fact, its corporate leaders have been researching lower-cost alternatives ever since the meetings’ costs were tagged for discussion. After all, the value of these bestpractice exchanges are tangible and are one reason why Company Y’s people are so clued in to the needs of their clients. Although Company Y eliminates the twice-yearly in-person gatherings, a quarterly webinar is instituted in its place to cover the same topics. The employees experience continuity of best-practice information flow. True, employees miss the face time with colleagues, but at least they know their needs for connection and development still matter as Company Y realizes cost savings. Maximize Development Dollars With ASQ Training Solutions Companies should look to inAs a training and development professional, you want to improve company tranets, online chat rooms, Shareefficiencies and competitiveness while reducing costs; ASQ has the solutions and expertise to align knowledge and skill sets with organizational goals. Point technology or other existing If you are looking to reduce travel costs and time out of the office while resources to enable collaboration still receiving the best training on the market, look no further. ASQ and idea exchange between teams provides career development training on relevant topics in several modalities, and colleagues geographically sepaincluding: rated from one another. Web-Based Training Training Budget Running on Empty? Move From ‘Training’ to ‘Development That Makes a Difference’ Learning professionals know that, as engaging as any training event can be, the lessons learned quickly can dissipate and fail to translate into meaningful changes on the job without an effort to make the learning “stick.” To reap full the benefit from resources spent on learning and development, companies need to effectively communicate expectations to the individuals who will be taking part, as well as to their managers. Success is more than just showing up at a train- Online training saves money on travel and gives you the flexibility to make it work for you. Choose the format that is best for you: virtual course, self-paced online program, or webinar. Books In these tough economic times, learning more about quality processes can maximize the cost-effectiveness of your business. ASQ offers a wide selection of books to supply you with knowledge to improve your bottom line. Two books that are particularly beneficial are The Executive Guide to Understanding and Implementing Quality Cost Programs and Lean for Service Organizations and Offices: A Holistic Approach. You can read a free sample chapter from each of these books online at: http://www.asq.org/clo/. FOR MORE INFORMATION, CALL 800-248-1946 OR VISIT www.asq.org/services. Priority Code SVJBK88 http://www.asq.org/services http://www.asq.org/clo/ http://www.asq.org/services
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