Chief Learning Officer - February 2008 - (Page 53)

business intelligence Figure 1: Reasons for Optimism in 2008 Figure 2: Top 10 Activities Expected to Have S g ca t pact Significant Impact in 2008 008 Ranking Activity Competencies Leadership Training Instructor-Led Training Measurement Compliance Training Learning Management Systems Informal Learning Self-Paced E-Learning Succession Planning Knowledge Management Ranking Compared to Last Year Same Same Same Same Up One Up Three Down Two Same Same Up Three Budget 7% Alignment 8% War for Talent 13% Tools 15% Support from Management 32% 1 2 3 4 5 6 7 8 9 10 Demand for Training and Development 25% companies. Nearly 50 percent of companies will in invest in their LMS to upgrade existing systems, consolidate into one LMS or integrate with other talent management solutions. Knowledge management is used to capture processes, skills and context often lost when experienced employees retire or change jobs. Thus, knowledge management is increasingly important as companies face the challenges presented by aging (and soon-toretire) baby boomers. However, the most important activities continue to center around competencies, leadership and instructor-led training (ILT). • Competencies: Competencies have always been the backbone of training. Today, however, amid the shortage of talent, competencies have taken on greater significance. In order to address current and future vacancies, organizations are looking to competency models to help them identify skill gaps and develop the necessary skills internally. • Leadership: It is not surprising that leadership training continues to be a big issue, as companies work to ensure that there is talent in the pipeline to support corporate succession planning initiatives. The retirement of the baby boomer generation forces organizations to improve the “candidate pool” from which to select leaders. • Instructor-Led Training (ILT): Despite the wide range of options available, traditional ILT still represents the primary delivery choice for most companies. The growth of ILT delivery may slow, but it will not disappear due to learner preference and value of instructor/student interaction for certain types of content. Conversely, emerging training technologies, such as vodcasting, podcasts, wikis and blogs are expected to have minimal impact on training in 2008. The consensus is that while the emerging training technologies might be good as communication tools, they do not do much to help employees attain necessary skills. A mix of learning solutions can produce results for an organization greater than the sum of its individual parts by blending complementary delivery modalities and promoting the adoption of all related training efforts. Prediction for 2008 There is a wide range of issues and challenge that will unfold in 2008, but overall training will grow in importance, with even more backing from senior management due to a heightened sense of demand from the war for talent. However, in an economy fraught with housing woes, rising oil prices and sliding currency values, budgets will be tight and training departments will be held more accountable to align with business imperatives and deliver tangible results. 53 February 2008 I www.clomedia.com I Chief Learning Officer http://www.clomedia.com

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Chief Learning Officer - February 2008 Editor's Letter Table of Contents Business Impact Trends Best Practices Effectiveness Guest Editorial Learning Solutions Home Depot: Building Better Associates CLO Profile Environment Realizing the Vision of “One Philips” Tactics Sun Microsystems’ Next-Generation Worker Video Game Recruiting Tool Productivity The Regence Group: Blended Measurement Human Capital NASA: A Case Study in Technical Leadership Development Case Study Business Intelligence Advertisers' Index Editorial Resources In Conclusion

Chief Learning Officer - February 2008

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