Chief Learning Officer - March 2008 - (Page 14)

Panel Discussion Leading Change: Learning’s Role in Strategic Initiatives Rebecca Lea Ray, Ph.D., Senior Vice President, Global Learning and Organizational Development, MasterCard Worldwide Wesley Bull, President of Integrate HR and former SVP, Strategic Initiatives, Wells Fargo Join our panel of global learning executives for an exciting and thought-provoking interactive discussion on the learning function’s role in leading change. Rebecca Ray, senior vice president of global learning and organization development at Mastercard, will moderate an engaging discussion that will explore how to make the case for change and engage people at all levels in order to orchestrate initiatives that deliver lasting results. Jeff Mitchell, Excutive Vice President and General Manager, H.O. Penn Machinery Co. Timothy Clark, Author, “EPIC CHANGE: How to Lead Change in the Global Age” A few of the workshops to be presented in Orlando… One Unilever: Global Learning Transformation at Unilever In this workshop, Jonathan Donner, Unilever’s vice president of leadership development, and Colin Crickmore, senior director for Accenture Learning BPO Services, tell the story of building a single, global curriculum and delivery model across Unilever’s worldwide and diverse businesses. Built as part of a program to harness the global power of these regional businesses, the transformation now has been operational for more than a year. Driving Change: Know Your Organization's DNA Ever wonder why some organizations consistently deliver results while others disappoint? Faced with the same market, stocked with similar talent, one organization flourishes, while the other flounders. Organizational DNA — a concept and approach developed by Booz Allen Hamilton — explains why. Join Tom Starr, a principal of human capital and learning at Booz Allen Hamilton, in this session to learn how one L&D function used this framework to drive change across the company. Learn to diagnose your organization’s DNA: Is it passive-aggressive, fits-and-starts, outgrown, overmanaged, just-in-time, military precision or resilient? Once you know, you can play a savvier role in your company to help keep what’s good, fix what’s wrong and unlock great performance. Challenges to CLO Training That Integrate Business Impact Methods In this Bellevue University workshop, we will define the business impact parameters that are important to your organization in order to link learning to key business outcomes and explain how these parameters impact learning intervention design by determining the appropriate audience to receive the intervention and mode of delivery. We also will discuss the challenges to accessing the data that exists within your organization, methods for organizing that data and how to draw scientifically defendable conclusions through statistical analysis. Finally, we will share how to develop a report structure that translates your statistical conclusions into understandable management reports. Transparency by Design: What Learning Outcomes Does Higher Education Promise? Produce? Increasingly, colleges and universities are being asked to account for the learning outcomes they deliver. A group of colleges and universities that serve today’s workforce — working adult students — has committed to publicly report the outcomes they intend to produce, how they measure those outcomes and how well they produce graduates able to demonstrate achievement of those outcomes. The institutions in Transparency by Design serve adults at a distance, most often using online delivery. They are capitalizing on the strengths of only serving adults; being based on learning outcomes; and having data on those outcomes. Presenter Mike Offerman, vice chairman of Capella Education Co., has led the development of Transparency by Design and will explain how it works and the benefits it offers working adult students and their employers. Learning’s Role in a Talent Management Strategy A talent management strategy is critical to attracting, managing, developing, motivating and retaining key people in your organization. Today, most organizations still are developing their strategies to address talent issues. This session will discuss how CIGNA is integrating talent management across the organization and into its learning processes to ensure business impact. Visit www.clomedia.com/events/springsymposium for a complete list. SEATS ARE LIMITED AND WILL FILL QUICKLY! Register today! www.cloevents.com http://www.clomedia.com/events/springsymposium http://www.cloevents.com

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Chief Learning Officer - March 2008 Editor's Letter Table of Contents Imperatives Selling Up, Selling Down Strategies Take Five Learning Solutions The Treasury Board of Saskatchewan: Training the Trainers With Experiential Learning Clo Profile Environment Xerox: Creating a Learning Masterpiece Tactics Capturing the Knowledge of the Workforce Productivity Succession Planning Tips from the U.S. GAO Human Capital Influencing Competency Management Case Study Case Study Business Intelligence Advertisers' Index Editorial Resources In Conclusion

Chief Learning Officer - March 2008

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