Chief Learning Officer - April 2008 - (Page 59) branded the mobile learning as “GoLearn: A new way to take your training with you.” In addition, they created a Kirkpatrick Level 1 survey that learners are invited to complete directly on their BlackBerries This survey focused on where the learners took the training: Did the learners find the balance of text, imagery and interactions supportive of their learning? Did people like the training? Would people take more training if it was offered via their mobile device? Results showed that: • 99 percent felt the format and presentation supported the learning objectives. • 100 percent would complete more training in this format. • More than 75 percent praised the “convenience,” “time management” and “training with no distractions” benefits. • 32 percent completed the learning during business travel, 24 percent while commuting to work, 26 percent at home and 18 percent in the office or elsewhere. • 50 percent of the active users are located in the Americas; 37 percent in Europe, the Middle East and Africa (EMEA); and 13 percent in the Pacific Rim of Asia. • More than 56 percent of active users are at the executive level. With GoLearn’s success, Merrill Lynch now is strategically positioned with the mobile enablement of learning and other HR processes and systems. They have developed an additional three mobile courses, with 11 more on the way. GoLearn is on track to be the first custom, firm-wide mobile application since e-mail in the financial services industry. “In a highly transactional and ever-changing environment, our employees are challenged to find consistent, uninterrupted time at their desks,” said Ann White, first vice president and head of global markets and investment banking learning and development. “Offering our training over the Blackberry allows them to use time away from their desk, often while traveling, to complete their training. It is truly a win-win.” CLO Kristofor Swanson is the global HR mobile strategy lead at Merrill Lynch. He has nine years of experience in the learning and development field across several industries. He can be reached at editor@clomedia.com. Leadership is your global currency. Our Leadership Development Program (LDP)® helps build a strong return by synchronizing your organization’s leaders, no matter whose picture is on their currency. It brings your offices and diverse workforce closer together by providing a common foundation for individual development. Our program is designed for global consistency but tailored regionally for cultural relevance. Because when your global leadership works in unison, your organization’s potential reaches beyond all boundaries. Visit ccl.org/ldp for more information about the most attended leadership development program in the world. UPCOMING LEADERSHIP DEVELOPMENT PROGRAM DATES ASIA: Singapore 30 Jun - 4 Jul ‘08 EUROPE: Brussels 9-13 Jun ‘08 EUROPE: Prague 14-18 Jul ‘08 EUROPE: Lisbon 4-8 Aug ‘08 N. AMERICA: San Diego, CA 2-6 Jun ‘08 N. AMERICA: Greensboro, NC 9-13 Jun ‘08 N. AMERICA: Colorado Springs, CO 23-27 Jun ‘08 http://ccl.org/ldp http://ccl.org/ldp
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