Chief Learning Officer - July 2008 - (Page 55)

FIGURE 1: USE OF LEARNING-DELIVERY MODALITIES Classroom Synchronous e-learning Asynchronous e-learning Portable technology Formal on-the-job 5.2% 7.0% Satellite video 1.3% 3.0% Other 3.1% 6.0% 5.3% 6.0% 18.7% 118.0% 9.3% 9.0% 17.7% 15.0% 39.5% 36.0% Text-based 2008 2007 FIGURE 4: DRIVERS OF MODALITY BY DELIVERY METHOD DELIVERY METHOD Classroombased ILT Synchronous e-learning TOP DRIVER • Most appropriate method • Most appropriate method for real-time interaction • Most appropriate method OTHER DRIVERS • Value of studentinstructor interaction • Cost savings over classroom • Value of studentinstructor interaction • Cost savings over e-learning classroom • Time schedule flexibility with self-paced format • Portability of content valuable to students • Network connectivity not always possible • OJT is needed to reinforce other forms of training • Culture advocates mentoring/coaching FIGURE 2: DRIVER OF CONTENT-DELIVERY MODALITY Determined by available content Entirely instructor-prescribed Mostly instructor-prescribed Mostly student choice 9% 4% 60% 17% Entirely student’s choice 2% Don’t offer blend 8% Asynchronous e-learning FIGURE 3: LEARNING GROWTH INDEX Asynchronous e-learning Synchronous e-learning Portable technology Formal on-the-job training Satellite video broadcast Classroom-based ILT Text-based training Portable technologies • Most appropriate method Formal on-the-job training (OJT) -40% -20% 0% 20% 40% 60% 80% • The skills to be acquired need regular coaching Asynchronous E-Learning Continues to Grow In results similar to 2007, IDC’s learning growth index in Figure 3 shows the greatest change in the delivery mix during the next 12 to 18 months will continue to come in increased adoption of e-learning. Both asynchronous and synchronous e-learning continue to show increased use. Additionally, the interest in portable media is waning. In 2007, portable media was expected to grow quickly, primarily driven by the perceived need for disconnected learning. In 2008, however, the expected growth has declined as a result of an increased focus on the appropriateness of delivery modality. CLOs are not ﬁnding sufﬁcient sources of compelling portable media to meet content requirements. Matching the Message to the Medium Enterprises increasingly are aligning content and delivery modality. In 2007, each delivery modality had its unique rationale: ILT was appropriate, synchronous e-learning was a cost savings over ILT, asynchronous e-learning was ﬂexible, portable methods were, well, portable. This year, except for on-the-job training (OJT), the primary driver for use of each delivery modality was that it was the most appropriate method for the content (Figure 4). Even for OJT, CLOs believe coaching is the most appropriate method of delivery. This shift reﬂects that CLOs are letting the content dictate the delivery options. In some cases this Chief Learning Ofﬁcer • July 2008 • www.clomedia.com 55 http://www.clomedia.com

Table of Contents Feed for the Digital Edition of Chief Learning Officer - July 2008

Chief Learning Officer - July 2008 Contents Imperatives Selling Up, Selling Down Strategies Take Five A Customer-Driven Approach to Molding Tomorrow’s Leaders The Home Depot: Accelerated Leadership CLO Profile Birth of a Salesman: Selling Learning to Solve Business Issues Selling Learning’s Potential at Siemens Transform Corporate Learning With a User Network Wiki Training Increases Productivity for RMC Vanguard Mortgage Lessons From the Feds: Mapping Learning to Strategic Initiatives Department of Labor Centralizes Content Synchronous and Asynchronous: What’s in a Name? Coping With Cultural Barriers to E-Learning The Manager’s Responsibility for Employee Learning Case Study Business Intelligence In Conclusion

Chief Learning Officer - July 2008

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