Chief Learning Officer - July 2008 - (Page 7) July 2008 | Volume 7, Issue 7 GROUP PUBLISHER John R. Taggart jrtag@clomedia.com EDITOR IN CHIEF ASSOCIATE PUBLISHER & ADVERTISING DIRECTOR PRODUCTION SUPERVISOR CIRCULATION DIRECTOR James R. Yeakel jyeakel@clomedia.com EASTERN ADVERTISING MANAGER Linda Dziwak linda@clomedia.com DESIGNER Cindy Cardinal ccardinal@clomedia.com LIST MANAGER Norman B. Kamikow norm@clomedia.com VICE PRESIDENT OF OPERATIONS Clifford P. Capone ccapone@clomedia.com WESTERN ADVERTISING MANAGER Spencer Thayer spencer@clomedia.com E-MEDIA MANAGER Jay Schwedelson mediatec@worldata.com REPRINTS Gwen Connelly gwen@clomedia.com EDITORIAL DIRECTOR Kat O’Connor koconnor@clomedia.com E-MEDIA DESIGNER reprints@parsintl.com or call 212-221-9595 CONTRIBUTING WRITERS: Brian Klunk bklunk@clomedia.com NEW ENGLAND, MIDWEST & SOUTHERN ADVERTISING MANAGER Mike Prokopeak mikep@clomedia.com MANAGING EDITOR Brian Summerfield bsummerfield@clomedia.com SENIOR EDITORS Brad Smith bsmith@clomedia.com EVENT SALES MANAGER Daniel Margolis dmargolis@clomedia.com Kellye Whitney kwhitney@clomedia.com ASSOCIATE EDITORS Kristian Walters kwalters@clomedia.com ACCOUNT EXECUTIVES Agatha Gilmore agilmore@clomedia.com Lindsay Edmonds Wickman lwickman@clomedia.com Deanna Hartley dhartley@clomedia.com COPY EDITOR Dave Lienemann davel@clomedia.com Lisa Newton lnewton@clomedia.com DIRECTOR, CREATIVE & PRODUCTION SERVICES Kendra Chaplin kendra@clomedia.com ART DIRECTOR Meagan Polakowski meaganp@clomedia.com Kasey Doshier kdoshier@clomedia.com Cushing Anderson Clayton M. Christensen Anthony A. D’Agostino EVENTS MANAGER Brandon Hall Trey Smith tsmith@clomedia.com Fred Harburg Shelly Heiden EVENTS COORDINATOR Mark Hellinger Kara Shively kshively@clomedia.com Michael B. Horn Frank R. Lloyd, Ph.D. MARKETING & Elliott Masie COMMUNICATIONS MANAGER William Martin Laura Cibuls lcibuls@clomedia.com Joseph Daniel McCool Jeanne C. Meister DIRECTOR OF INFORMATION Bob Mosher TECHNOLOGY Mark Jankiewicz Adam Nelson mjankiewicz@clomedia.com Bill Perry Paul Sommerville BUSINESS MANAGER Vince Czarnowski Brian Summerfield vince@clomedia.com Rahel Haile rahelh@clomedia.com Norman B. Kamikow PRESIDENT John R. Taggart EXECUTIVE VICE PRESIDENT Philip S. Wolin GENERAL COUNSEL Patricia Pierce CHIEF FINANCIAL OFFICER CHIEF LEARNING OFFICER EDITORIAL ADVISORY BOARD Cushing Anderson, Program Director, Learning Services, IDC Frank J. Anderson Jr., President, Defense Acquisition University Cedric Coco, Vice President, Learning and Organizational Effectiveness, Lowe’s Companies Inc. Dr. Pat Crull, Vice President and Chief Learning Officer, Time Warner Cable Tamar Elkeles, Vice President, Learning & Development, QUALCOMM Dr. Kathleen Gallo, Senior Vice President and Chief Learning Officer, North Shore-LIJ Health System Fred Harburg, Consultant, Author, Speaker Ted Henson, Chief Learning Strategist, Global Knowledge Edward Hoff, Vice President, Learning, IBM Neill Hopkins, Vice President of Skills Development, CompTIA Gerry Hudson-Martin, Vice President, Enthusiastic Learning, Marriott International Bill Kline, President, Kline Consulting June Paradise Maul, President, Advantage Value LLC Lee Maxey, Chief Learning Officer, Acadient Jeanne C. Meister, Author and Independent Learning Consultant Bob Mosher, Global Chief Learning Officer and Strategy Evangelist, LearningGuide Solutions US Rebecca Ray, Senior Vice President, Global Talent Management and Development, MasterCard Dr. Allison Rossett, Professor of Educational Technology, San Diego State University Bonnie Stoufer, Vice President for Organizational Development and Education, Ascension Health Diana Thomas, Vice President, U.S. Training, McDonald’s Corp. David Vance, Former President, Caterpillar University Kevin Wilde, Chief Learning Officer, General Mills Carol Willett, Chief Learning Officer, U.S. Government Accountability Office CHIEF LEARNING OFFICER EDITORIAL PARTNERS PREMIER PARTNERS Chief Learning Officer, USPS #023981, is published monthly by MediaTec Publishing Inc., 318 Harrison Street, Suite 301, Oakland, CA 94607. Periodicals Class Postage paid at Oakland, CA and additional mailing offices. POSTMASTER: Please send address changes to: Chief Learning Officer magazine, P.O. Box 2082, Skokie, IL 60076-7983. Subscriptions are free to qualified professionals within the U.S. Non-qualified paid subscriptions are available at the subscription price of $195 for 12 issues. Canada/ Mexico orders must be prepaid in U.S. funds with an additional $15 postage charge. All other countries outside the U.S. must be prepaid in U.S. funds with an additional $33 postage surcharge. Single copy price is $35. Chief Learning Officer and CLOmedia.com are the trademarks of MediaTec Publishing, Inc. Copyright © 2008, MediaTec Publishing Inc. ALL RIGHTS RESERVED. Reproduction of material published in Chief Learning Officer is forbidden without permission. Printed by: RR Donnelley Inc., Mendota, IL http://www.elementk.com
Table of Contents Feed for the Digital Edition of Chief Learning Officer - July 2008 Chief Learning Officer - July 2008 Contents Imperatives Selling Up, Selling Down Strategies Take Five A Customer-Driven Approach to Molding Tomorrow’s Leaders The Home Depot: Accelerated Leadership CLO Profile Birth of a Salesman: Selling Learning to Solve Business Issues Selling Learning’s Potential at Siemens Transform Corporate Learning With a User Network Wiki Training Increases Productivity for RMC Vanguard Mortgage Lessons From the Feds: Mapping Learning to Strategic Initiatives Department of Labor Centralizes Content Synchronous and Asynchronous: What’s in a Name? Coping With Cultural Barriers to E-Learning The Manager’s Responsibility for Employee Learning Case Study Business Intelligence In Conclusion Chief Learning Officer - July 2008 Chief Learning Officer - July 2008 - (Page Intro) Chief Learning Officer - July 2008 - Chief Learning Officer - July 2008 (Page Cover1) Chief Learning Officer - July 2008 - Chief Learning Officer - July 2008 (Page Cover2) Chief Learning Officer - July 2008 - Chief Learning Officer - July 2008 (Page 3) Chief Learning Officer - July 2008 - Chief Learning Officer - July 2008 (Page 4) Chief Learning Officer - July 2008 - Chief Learning Officer - July 2008 (Page 5) Chief Learning Officer - July 2008 - Chief Learning Officer - July 2008 (Page 6) Chief Learning Officer - July 2008 - Chief Learning Officer - July 2008 (Page 7) Chief Learning Officer - July 2008 - Contents (Page 8) Chief Learning Officer - July 2008 - Contents (Page 9) Chief Learning Officer - July 2008 - Contents (Page 10) Chief Learning Officer - July 2008 - Contents (Page 11) Chief Learning Officer - July 2008 - Imperatives (Page 12) Chief Learning Officer - July 2008 - Imperatives (Page 13) Chief Learning Officer - July 2008 - Selling Up, Selling Down (Page 14) Chief Learning Officer - July 2008 - Selling Up, Selling Down (Page 15) Chief Learning Officer - July 2008 - Strategies (Page 16) Chief Learning Officer - July 2008 - Strategies (Page 17) Chief Learning Officer - July 2008 - Take Five (Page 18) Chief Learning Officer - July 2008 - Take Five (Page 19) Chief Learning Officer - July 2008 - A Customer-Driven Approach to Molding Tomorrow’s Leaders (Page 20) Chief Learning Officer - July 2008 - The Home Depot: Accelerated Leadership (Page 21) Chief Learning Officer - July 2008 - The Home Depot: Accelerated Leadership (Page 22) Chief Learning Officer - July 2008 - The Home Depot: Accelerated Leadership (Page 23) Chief Learning Officer - July 2008 - The Home Depot: Accelerated Leadership (Page 24) Chief Learning Officer - July 2008 - The Home Depot: Accelerated Leadership (Page 25) Chief Learning Officer - July 2008 - CLO Profile (Page 26) Chief Learning Officer - July 2008 - CLO Profile (Page 27) Chief Learning Officer - July 2008 - CLO Profile (Page 28) Chief Learning Officer - July 2008 - CLO Profile (Page 29) Chief Learning Officer - July 2008 - Birth of a Salesman: Selling Learning to Solve Business Issues (Page 30) Chief Learning Officer - July 2008 - Birth of a Salesman: Selling Learning to Solve Business Issues (Page 31) Chief Learning Officer - July 2008 - Birth of a Salesman: Selling Learning to Solve Business Issues (Page 32) Chief Learning Officer - July 2008 - Selling Learning’s Potential at Siemens (Page 33) Chief Learning Officer - July 2008 - Transform Corporate Learning With a User Network (Page 34) Chief Learning Officer - July 2008 - Transform Corporate Learning With a User Network (Page 35) Chief Learning Officer - July 2008 - Transform Corporate Learning With a User Network (Page 36) Chief Learning Officer - July 2008 - Wiki Training Increases Productivity for RMC Vanguard Mortgage (Page 37) Chief Learning Officer - July 2008 - Lessons From the Feds: Mapping Learning to Strategic Initiatives (Page 38) Chief Learning Officer - July 2008 - Lessons From the Feds: Mapping Learning to Strategic Initiatives (Page 39) Chief Learning Officer - July 2008 - Department of Labor Centralizes Content (Page 40) Chief Learning Officer - July 2008 - Department of Labor Centralizes Content (Page 41) Chief Learning Officer - July 2008 - Synchronous and Asynchronous: What’s in a Name? (Page 42) Chief Learning Officer - July 2008 - Synchronous and Asynchronous: What’s in a Name? (Page 43) Chief Learning Officer - July 2008 - Synchronous and Asynchronous: What’s in a Name? (Page 44) Chief Learning Officer - July 2008 - Coping With Cultural Barriers to E-Learning (Page 45) Chief Learning Officer - July 2008 - The Manager’s Responsibility for Employee Learning (Page 46) Chief Learning Officer - July 2008 - The Manager’s Responsibility for Employee Learning (Page 47) Chief Learning Officer - July 2008 - The Manager’s Responsibility for Employee Learning (Page 48) Chief Learning Officer - July 2008 - The Manager’s Responsibility for Employee Learning (Page 49) Chief Learning Officer - July 2008 - Case Study (Page 50) Chief Learning Officer - July 2008 - Case Study (Page 51) Chief Learning Officer - July 2008 - Case Study (Page 52) Chief Learning Officer - July 2008 - Case Study (Page 53) Chief Learning Officer - July 2008 - Business Intelligence (Page 54) Chief Learning Officer - July 2008 - Business Intelligence (Page 55) Chief Learning Officer - July 2008 - Business Intelligence (Page 56) Chief Learning Officer - July 2008 - Business Intelligence (Page 57) Chief Learning Officer - July 2008 - In Conclusion (Page 58) Chief Learning Officer - July 2008 - In Conclusion (Page Cover3) Chief Learning Officer - July 2008 - In Conclusion (Page Cover4)
For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.