Chief Learning Officer - August 2008 - (Page 7) August 2008 | Volume 7, Issue 8 GROUP PUBLISHER John R. Taggart jrtag@clomedia.com EDITOR IN CHIEF ASSOCIATE PUBLISHER & ADVERTISING DIRECTOR PRODUCTION SUPERVISOR LIST MANAGER James R. Yeakel jyeakel@clomedia.com EASTERN ADVERTISING MANAGER Linda Dziwak linda@clomedia.com DESIGNER Jay Schwedelson mediatec@worldata.com REPRINTS Norman B. Kamikow norm@clomedia.com VICE PRESIDENT OF OPERATIONS Clifford P. Capone ccapone@clomedia.com WESTERN ADVERTISING MANAGER Spencer Thayer spencer@clomedia.com E-MEDIA DESIGNER reprints@parsintl.com or call 212-221-9595 CONTRIBUTING WRITERS: Gwen Connelly gwen@clomedia.com EDITORIAL DIRECTOR Rahel Haile rahelh@clomedia.com Brian Klunk bklunk@clomedia.com NEW ENGLAND, MIDWEST & SOUTHERN ADVERTISING MANAGER Mike Prokopeak mikep@clomedia.com MANAGING EDITOR Brian Summerfield bsummerfield@clomedia.com SENIOR EDITORS Brad Smith bsmith@clomedia.com EVENT SALES MANAGER Agatha Gilmore agilmore@clomedia.com Kellye Whitney kwhitney@clomedia.com Kristian Walters kwalters@clomedia.com ACCOUNT EXECUTIVES Dave Lienemann davel@clomedia.com Lisa Newton ASSOCIATE EDITORS Lindsay Edmonds Wickman lnewton@clomedia.com lwickman@clomedia.com DIRECTOR, CREATIVE Deanna Hartley & PRODUCTION SERVICES dhartley@clomedia.com Kendra Chaplin kendra@clomedia.com COPY EDITOR Ray Anthony Josh Bersin Antonia Chan EVENTS MANAGER Jay Cross Trey Smith tsmith@clomedia.com Colleen Cunningham Michael E. Echols, Ph.D. EVENTS COORDINATOR Agatha Gilmore Kara Shively Kaliym A. Islam kshively@clomedia.com Walt McFarland MARKETING & Jeanne C. Meister COMMUNICATIONS MANAGER Bill Perry Laura Cibuls lcibuls@clomedia.com Allison Rossett Terry Shiring DIRECTOR OF INFORMATION Vivien Stewart TECHNOLOGY Roy Strauss Mark Jankiewicz mjankiewicz@clomedia.com Brian Summerfield Nick Van Dam BUSINESS MANAGER Brian Vander May Vince Czarnowski vince@clomedia.com Lori Zukin CIRCULATION DIRECTOR webinar Thursday, Aug. 7, 2008 11AM PT/2PM ET Better Business Results With Performance-Based Learning Participate in this Chief Learning Officer webinar, sponsored by Convergys, and learn how an organization improved its business performance, increased customer satisfaction and decreased employee attrition in call centers through performance-based learning. Also learn how just-in-time feedback improves employee retention, the role technology can play in this transformation and easy ways to develop metrics. Meagan Polakowski meaganp@clomedia.com ART DIRECTOR Kasey Doshier kdoshier@clomedia.com Cindy Cardinal ccardinal@clomedia.com Norman B. Kamikow PRESIDENT John R. Taggart EXECUTIVE VICE PRESIDENT Philip S. Wolin GENERAL COUNSEL Patricia Pierce CHIEF FINANCIAL OFFICER CHIEF LEARNING OFFICER EDITORIAL ADVISORY BOARD Cushing Anderson, Program Director, Learning Services, IDC Frank J. Anderson Jr., President, Defense Acquisition University Cedric Coco, Vice President, Learning and Organizational Effectiveness, Lowe’s Companies Inc. Dr. Pat Crull, Vice President and Chief Learning Officer, Time Warner Cable Tamar Elkeles, Vice President, Learning & Development, QUALCOMM Dr. Kathleen Gallo, Senior Vice President and Chief Learning Officer, North Shore-LIJ Health System Fred Harburg, Consultant, Author, Speaker Ted Henson, Chief Learning Strategist, Global Knowledge Edward Hoff, Vice President, Learning, IBM Neill Hopkins, Vice President of Skills Development, CompTIA Gerry Hudson-Martin, Vice President, Enthusiastic Learning, Marriott International Bill Kline, President, Kline Consulting June Paradise Maul, President, Advantage Value LLC Lee Maxey, Chief Learning Officer, Acadient Jeanne C. Meister, Author and Independent Learning Consultant Bob Mosher, Global Chief Learning Officer and Strategy Evangelist, LearningGuide Solutions US Rebecca Ray, Senior Vice President, Global Talent Management and Development, MasterCard Dr. Allison Rossett, Professor of Educational Technology, San Diego State University Bonnie Stoufer, Vice President for Organizational Development and Education, Ascension Health Diana Thomas, Vice President, U.S. Training, McDonald’s Corp. David Vance, Former President, Caterpillar University Kevin Wilde, Chief Learning Officer, General Mills Carol Willett, Chief Learning Officer, U.S. Government Accountability Office CHIEF LEARNING OFFICER EDITORIAL PARTNERS PREMIER PARTNERS Chief Learning Officer, USPS #023981, is published monthly by MediaTec Publishing Inc., 318 Harrison Street, Suite 301, Oakland, CA 94607. Periodicals Class Postage paid at Oakland, CA and additional mailing offices. POSTMASTER: Please send address changes to: Chief Learning Officer magazine, P.O. Box 2082, Skokie, IL 60076-7983. Subscriptions are free to qualified professionals within the U.S. Non-qualified paid subscriptions are available at the subscription price of $195 for 12 issues. Canada/ Mexico orders must be prepaid in U.S. funds with an additional $15 postage charge. All other countries outside the U.S. must be prepaid in U.S. funds with an additional $33 postage surcharge. Single copy price is $35. Chief Learning Officer and CLOmedia.com are the trademarks of MediaTec Publishing, Inc. Copyright © 2008, MediaTec Publishing Inc. ALL RIGHTS RESERVED. Reproduction of material published in Chief Learning Officer is forbidden without permission. 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Table of Contents Feed for the Digital Edition of Chief Learning Officer - August 2008 Chief Learning Officer - August 2008 Editor's Letter Contents Connections Business Impact Trends Best Practices Effectiveness High-Octane Leadership Development Leadership and Personality CLO Profile Discussion Groups: Harvesting Value from Real-World Experiences Kimpton 2.0: Discussion on the Web Learning Olympics: Development Through Competition Bypassing the Obstacles to Change Listen Up: A How-To-Guide for Podcasting University of Toyota: A Success Story in Podcast Implementation What Stinks About Webinars? Webinars for Learning Professionals Case Study Business Intelligence Advertisers' Index Editorial Resources In Conclusion Chief Learning Officer - August 2008 Chief Learning Officer - August 2008 - (Page Intro) Chief Learning Officer - August 2008 - Chief Learning Officer - August 2008 (Page Cover1) Chief Learning Officer - August 2008 - Chief Learning Officer - August 2008 (Page Cover2) Chief Learning Officer - August 2008 - Chief Learning Officer - August 2008 (Page 3) Chief Learning Officer - August 2008 - Editor's Letter (Page 4) Chief Learning Officer - August 2008 - Editor's Letter (Page 5) Chief Learning Officer - August 2008 - Editor's Letter (Page 6) Chief Learning Officer - August 2008 - Editor's Letter (Page 7) Chief Learning Officer - August 2008 - Contents (Page 8) Chief Learning Officer - August 2008 - Contents (Page 9) Chief Learning Officer - August 2008 - Connections (Page 10) Chief Learning Officer - August 2008 - Connections (Page 11) Chief Learning Officer - August 2008 - Business Impact (Page 12) Chief Learning Officer - August 2008 - Business Impact (Page 13) Chief Learning Officer - August 2008 - Trends (Page 14) Chief Learning Officer - August 2008 - Trends (Page 15) Chief Learning Officer - August 2008 - Best Practices (Page 16) Chief Learning Officer - August 2008 - Best Practices (Page 17) Chief Learning Officer - August 2008 - Effectiveness (Page 18) Chief Learning Officer - August 2008 - Effectiveness (Page 19) Chief Learning Officer - August 2008 - High-Octane Leadership Development (Page 20) Chief Learning Officer - August 2008 - High-Octane Leadership Development (Page 21) Chief Learning Officer - August 2008 - Leadership and Personality (Page 22) Chief Learning Officer - August 2008 - Leadership and Personality (Page 23) Chief Learning Officer - August 2008 - Leadership and Personality (Page 24) Chief Learning Officer - August 2008 - Leadership and Personality (Page 25) Chief Learning Officer - August 2008 - CLO Profile (Page 26) Chief Learning Officer - August 2008 - CLO Profile (Page 27) Chief Learning Officer - August 2008 - CLO Profile (Page 28) Chief Learning Officer - August 2008 - CLO Profile (Page 29) Chief Learning Officer - August 2008 - Discussion Groups: Harvesting Value from Real-World Experiences (Page 30) Chief Learning Officer - August 2008 - Discussion Groups: Harvesting Value from Real-World Experiences (Page 31) Chief Learning Officer - August 2008 - Kimpton 2.0: Discussion on the Web (Page 32) Chief Learning Officer - August 2008 - Kimpton 2.0: Discussion on the Web (Page 33) Chief Learning Officer - August 2008 - Learning Olympics: Development Through Competition (Page 34) Chief Learning Officer - August 2008 - Learning Olympics: Development Through Competition (Page 35) Chief Learning Officer - August 2008 - Bypassing the Obstacles to Change (Page 36) Chief Learning Officer - August 2008 - Bypassing the Obstacles to Change (Page 37) Chief Learning Officer - August 2008 - Bypassing the Obstacles to Change (Page 38) Chief Learning Officer - August 2008 - Bypassing the Obstacles to Change (Page 39) Chief Learning Officer - August 2008 - Bypassing the Obstacles to Change (Page 40) Chief Learning Officer - August 2008 - Bypassing the Obstacles to Change (Page 41) Chief Learning Officer - August 2008 - Listen Up: A How-To-Guide for Podcasting (Page 42) Chief Learning Officer - August 2008 - Listen Up: A How-To-Guide for Podcasting (Page 43) Chief Learning Officer - August 2008 - Listen Up: A How-To-Guide for Podcasting (Page 44) Chief Learning Officer - August 2008 - University of Toyota: A Success Story in Podcast Implementation (Page 45) Chief Learning Officer - August 2008 - What Stinks About Webinars? (Page 46) Chief Learning Officer - August 2008 - What Stinks About Webinars? (Page 47) Chief Learning Officer - August 2008 - Webinars for Learning Professionals (Page 48) Chief Learning Officer - August 2008 - Webinars for Learning Professionals (Page 49) Chief Learning Officer - August 2008 - Case Study (Page 50) Chief Learning Officer - August 2008 - Case Study (Page 51) Chief Learning Officer - August 2008 - Case Study (Page 52) Chief Learning Officer - August 2008 - Case Study (Page 53) Chief Learning Officer - August 2008 - Business Intelligence (Page 54) Chief Learning Officer - August 2008 - Business Intelligence (Page 55) Chief Learning Officer - August 2008 - Business Intelligence (Page 56) Chief Learning Officer - August 2008 - Editorial Resources (Page 57) Chief Learning Officer - August 2008 - In Conclusion (Page 58) Chief Learning Officer - August 2008 - In Conclusion (Page Cover3) Chief Learning Officer - August 2008 - In Conclusion (Page Cover4)
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