Chief Learning Officer - September 2007 - (Page 53)

when an organization must develop a consistent, worldwide framework to set goals and evaluate progress at regularly defined intervals. These goals and expectations obviously will differ by job role, but the process should be equivalent and transparent for all. In addition to performance feedback, individuals also should have the opportunity to evaluate their skills and capabilities, as well as discuss opportunities for career development and advancement. This provides individuals a path toward personal development, and it allows the organization to make better decisions about the current and future state of its workforce. The Business Impact of Learning 7:30AM Registration Opens & Continental Breakfast 8:15AM Interactive Panel Discussion Moderated by a local CLO. In 2007, Chief Learning Officer magazine’s Breakfast Club series offers an opportunity for executives in your area to discuss the issues that drive the business impact of enterprise education. Moderated by local learning leaders, these interactive forums focus on sharing best practices, analyzing the strategic alignment of business goals and workforce education. Lively discussion topics will focus on: • The training/learning myth – being strategically clear on why we’re here • The need for speed – accelerating content creation and delivery without sacrificing quality • The vocabulary of influence – convincing senior management to invest in learning • The perfect blend – mixing the right methods and technologies for your organization • The pressure to measure – designing metrics that deliver relevant data • The CLO’s seat at the table – linking learning strategy with business strategy Join us for this unique forum. Take advantage of the opportunity to meet other learning leaders in your area while benchmarking your initiatives and discovering new ways to reach your organizations’ learners. ATLANTA Grand Hyatt Buckhead Thursday, September 6 BOSTON Hyatt Regency Harborside Thursday, September 20 NEW YORK CITY Marriott Marquis Times Square Thursday, October 18 SAN FRANCISCO Grand Hyatt San Francisco Thursday, October 25 The Key Competencies in Action An oil services company faced the challenge of a lack of communication among petroleum engineers working in different geographies. In the field, these employees felt uncomfortable making decisions independently. As a result, they overloaded limited headquarters support resources. The company decided to invest in a knowledge-sharing community of engineers. It set up face-to-face and virtual events to increase peer awareness of knowledge and capability and to foster trust among the group members. A community portal and content management software provided access to members’ biographies, drilling documentation, frequently asked questions and other content. The community served as a vehicle to build connections and pass along experience and best practices. Within a year, the organization had eased the burden on support resources, and decision making had significantly improved in the field. Better decisions and improved quality translated into savings substantial enough to recoup the company’s investment with the first year. By developing these seven competencies, organizations will be better equipped to react more rapidly and more effectively to changes in the global environment. These capabilities need to be considered not as separate ventures, however, but as part of an integrated effort to increase workforce effectiveness. Alan Hewitt is a human capital management partner for IBM global business services. Eric Lesser is an associate partner with the IBM Institute for Business Value. They can be reached at editor@clomedia.com. 10:00AM Q & A 11:00AM Close Stay for networking and refreshments Registration is limited and will fill quickly! Advanced Registration is $39.95. On-site registration is $44.95. www.cloevents.com/bcregistration invitation only Join the editors of Chief Learning Officer magazine for a daylong discussion examining current industry issues and trends. CLO Think Tanks culminate in white papers providing overviews of the critical issues and key practices discussed. For information on how you can become a participant at an upcoming CLO Think Tank, contact CLO events manager Trey Smith at tsmith@clomedia.com. http://www.cloevents.com/bcregistration http://www.cloevents.com/bcregistration

Table of Contents Feed for the Digital Edition of Chief Learning Officer - September 2007

Editor's Letter Contents Letters to the Editor Strategies Selling up, Selling Down Take Five Imperatives Guest Editorial Learning Solutions Embarking on a Learning Journey Clo Profile Environment CIGNA Service Operations: Making Strategic Change Happen, and Making It Stick Tactics Black & Decker: On-Demand Learning Creation and Consumption Productivity The Army You Have Human Capital Holiday Inn Express: Delivering Critical Training Globally Case Study: Tegan Jones Business Intelligence Case Study: Lisa Rummler Advertisers' Index Editorial Resources In Conclusion

Chief Learning Officer - September 2007

For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.