Chief Learning Officer- September 2008 - (Page 12) CONNECTIONS Link Up With Learning Leaders FEATURED PODCASTS www.clomedia.com/podcast Listen in as some of the best minds in learning weigh in about the business challenges they face and the innovative solutions they’ve developed at CLO-Radio, a collection of podcast interviews on the Chief Learning Officer magazine Web site. U.S. Cellular’s Tom Griffin, this month’s profile subject, talks to Associate Editor Lindsay Edmonds Wickman about his role as head of learning at one of the most prominent telecommunications companies in the world. G o to www.clomedia.com for exclusive content, including Web features, podcasts with thought leaders in the learning industry, blogs from the editors of Chief Learning Officer magazine and discussion forums that cover various trends in enterprise learning. CLO-Blog www.clomedia.com/clo-blog Reader Feedback Speaking of reader comments, CLOmedia. com member Alan Babcock offered the following response to Jeanne C. Meister’s recent column, “The CEO as Chief Blogger:” “[I]n an organization where a number of people are responsible for talking to customers at multiple levels, it seems to me that a blog would be a good way to both promote internal culture and direction while also communicating with customers and helping them understand our company direction, services, products, etc.” Registered site members can comment on any feature or blog on the Chief Learning Officer magazine Web site. To sign up, go to http://www.clomedia.com/talent. php?pt=signup. On-the-Web Exclusives www.clomedia.com/on-the-web Every month, Chief Learning Officer magazine offers articles that are only available on its Web site. This month, the Web-exclusive feature is “Communicate With Management to Gain Support.” To align to the issue’s theme of the Business Impact of Learning, author Dale L. Klamforth discusses how to get and retain management support for the learning function. Executive Briefings Are you subscribing to the learning industry’s premier e-newsletter? Sign up for Chief Learning Officer magazine’s “Executive Briefings” for a twice-weekly look at high-level learning and business trends, information about Chief Learning Officer magazine’s live and electronic events and the latest updates on the CLONetwork. Sign up at http://www.clomedia. com/subscribe. It’s fast and free! CLO RESOURCES FROM OUR PARTNERS infozone.clomedia.com Infozone partner WebEx is offering a case study on Buca di Beppo that explains how the restaurant chain improved its competitive advantage with online training. To learn more, visit infozone. clomedia.com/webex. The CLO-Blog offers insights and information into the world of business, courtesy of Chief Learning Officer magazine editors. Recent posts have addressed topics such as mobile learning, leadership development and the importance of engagement. A post from July titled “Creative Destruction in the Learning Industry” asked readers whether previous paradigms of learning had been replaced in recent years by newer models. CLOmedia.com member Connie Twynham responded affirmatively. “Disposable technology demands faster and more relevant learning than what can be designed and delivered using old ADDIE methodologies of yesterday,” she said. “Users of the technology demand more intuitive products that don’t require ‘training’ but more ‘help’-like functionality when they need the help, not 6 weeks ago or 6 months ago. Interactive help aids that are dynamically accessible and contextually relevant to the task at hand and where possible on the device in question have taken over from the traditional learning environment. Is it creative? Extremely! Is the thinking aligned with organizational goals? You bet!” Check out Twynham’s comments or add your own at http://www.clomedia.com/cloblog/2008/July/2288/index.php. “Disposable technology demands faster and more relevant learning than what can be designed and delivered using old ADDIE methodologies of yesterday.” – CLOmedia.com member Connie Twynham 12 Chief Learning Officer • September 2008 • www.clomedia.com http://www.clomedia.com http://www.clomedia.com/podcast http://www.clomedia.com/clo-blog http://www.clomedia.com/talent.php?pt=signup http://www.clomedia.com/talent.php?pt=signup http://www.clomedia.com/on-the-web http://CLOmedia.com http://infozone.clomedia.com http://infozone.clomedia.com/webex http://www.clomedia.com/cloblog/2008/July/2288/index.php http://infozone.clomedia.com/webex http://www.clomedia.com/subscribe http://www.clomedia.com/cloblog/2008/July/2288/index.php http://www.clomedia.com/subscribe http://CLOmedia.com http://www.clomedia.com
Table of Contents Feed for the Digital Edition of Chief Learning Officer- September 2008 Chief Learning Officer Editor’s Letter Contents Connections Imperatives Selling Up, Selling Down Strategies Take Five Lifestyle Learning: Improve the Bottom Line With Behavioral Education Tracom’s Social Style Model CLO Profile IOL: Determining the Impact of Learning Communicating With the Boss About Impact Mission Accomplished? Measuring Success of Corporate Universities Borrowing Measurement Practices From Investors Value Creation With Human Capital Investment Business Impact Analysis at Chrysler Learning or Performance Enhancement: Which Is It? Best Practices in Global Project Management Training Case Study Business Intelligence Advertisers’ Index Editorial Resources In Conclusion Chief Learning Officer- September 2008 Chief Learning Officer- September 2008 - Chief Learning Officer (Page Cover1) Chief Learning Officer- September 2008 - Chief Learning Officer (Page Cover2) Chief Learning Officer- September 2008 - Chief Learning Officer (Page 3) Chief Learning Officer- September 2008 - Editor’s Letter (Page 4) Chief Learning Officer- September 2008 - Editor’s Letter (Page 5) Chief Learning Officer- September 2008 - Editor’s Letter (Page 6) Chief Learning Officer- September 2008 - Editor’s Letter (Page 7) Chief Learning Officer- September 2008 - Editor’s Letter (Page 8) Chief Learning Officer- September 2008 - Contents (Page 9) Chief Learning Officer- September 2008 - Contents (Page 10) Chief Learning Officer- September 2008 - Contents (Page 11) Chief Learning Officer- September 2008 - Connections (Page 12) Chief Learning Officer- September 2008 - Connections (Page 13) Chief Learning Officer- September 2008 - Imperatives (Page 14) Chief Learning Officer- September 2008 - Imperatives (Page 15) Chief Learning Officer- September 2008 - Selling Up, Selling Down (Page 16) Chief Learning Officer- September 2008 - Selling Up, Selling Down (Page 17) Chief Learning Officer- September 2008 - Strategies (Page 18) Chief Learning Officer- September 2008 - Strategies (Page 19) Chief Learning Officer- September 2008 - Take Five (Page 20) Chief Learning Officer- September 2008 - Take Five (Page 21) Chief Learning Officer- September 2008 - Lifestyle Learning: Improve the Bottom Line With Behavioral Education (Page 22) Chief Learning Officer- September 2008 - Lifestyle Learning: Improve the Bottom Line With Behavioral Education (Page 23) Chief Learning Officer- September 2008 - Tracom’s Social Style Model (Page 24) Chief Learning Officer- September 2008 - Tracom’s Social Style Model (Page 25) Chief Learning Officer- September 2008 - Tracom’s Social Style Model (Page 26) Chief Learning Officer- September 2008 - Tracom’s Social Style Model (Page 27) Chief Learning Officer- September 2008 - CLO Profile (Page 28) Chief Learning Officer- September 2008 - CLO Profile (Page 29) Chief Learning Officer- September 2008 - CLO Profile (Page 30) Chief Learning Officer- September 2008 - CLO Profile (Page 31) Chief Learning Officer- September 2008 - IOL: Determining the Impact of Learning (Page 32) Chief Learning Officer- September 2008 - IOL: Determining the Impact of Learning (Page 33) Chief Learning Officer- September 2008 - Communicating With the Boss About Impact (Page 34) Chief Learning Officer- September 2008 - Communicating With the Boss About Impact (Page 35) Chief Learning Officer- September 2008 - Communicating With the Boss About Impact (Page 36) Chief Learning Officer- September 2008 - Communicating With the Boss About Impact (Page 37) Chief Learning Officer- September 2008 - Mission Accomplished? Measuring Success of Corporate Universities (Page 38) Chief Learning Officer- September 2008 - Mission Accomplished? Measuring Success of Corporate Universities (Page 39) Chief Learning Officer- September 2008 - Borrowing Measurement Practices From Investors (Page 40) Chief Learning Officer- September 2008 - Borrowing Measurement Practices From Investors (Page 41) Chief Learning Officer- September 2008 - Borrowing Measurement Practices From Investors (Page 42) Chief Learning Officer- September 2008 - Borrowing Measurement Practices From Investors (Page 43) Chief Learning Officer- September 2008 - Borrowing Measurement Practices From Investors (Page 44) Chief Learning Officer- September 2008 - Borrowing Measurement Practices From Investors (Page 45) Chief Learning Officer- September 2008 - Value Creation With Human Capital Investment (Page 46) Chief Learning Officer- September 2008 - Value Creation With Human Capital Investment (Page 47) Chief Learning Officer- September 2008 - Business Impact Analysis at Chrysler (Page 48) Chief Learning Officer- September 2008 - Business Impact Analysis at Chrysler (Page 49) Chief Learning Officer- September 2008 - Business Impact Analysis at Chrysler (Page 50) Chief Learning Officer- September 2008 - Business Impact Analysis at Chrysler (Page 51) Chief Learning Officer- September 2008 - Learning or Performance Enhancement: Which Is It? (Page 52) Chief Learning Officer- September 2008 - Learning or Performance Enhancement: Which Is It? (Page 53) Chief Learning Officer- September 2008 - Learning or Performance Enhancement: Which Is It? (Page 54) Chief Learning Officer- September 2008 - Learning or Performance Enhancement: Which Is It? (Page 55) Chief Learning Officer- September 2008 - Learning or Performance Enhancement: Which Is It? (Page 56) Chief Learning Officer- September 2008 - Best Practices in Global Project Management Training (Page 57) Chief Learning Officer- September 2008 - Case Study (Page 58) Chief Learning Officer- September 2008 - Case Study (Page 59) Chief Learning Officer- September 2008 - Case Study (Page 60) Chief Learning Officer- September 2008 - Case Study (Page 61) Chief Learning Officer- September 2008 - Business Intelligence (Page 62) Chief Learning Officer- September 2008 - Business Intelligence (Page 63) Chief Learning Officer- September 2008 - Business Intelligence (Page 64) Chief Learning Officer- September 2008 - Editorial Resources (Page 65) Chief Learning Officer- September 2008 - In Conclusion (Page 66) Chief Learning Officer- September 2008 - In Conclusion (Page Cover3) Chief Learning Officer- September 2008 - In Conclusion (Page Cover4)
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