Chief Learning Officer - October 2007 - (Page 51) SPECIAL 5th ANNIVERSARY SECTION The learning organization’s move from a reactive cost center to a strategic contributor to business goals didn’t happen immediately. Rather, it took time — and a lot of patience. that with conservative and humble estimates that are shared transparently.” In regard to the broader issue of talent, learning’s continued involvement isn’t too much of a shock, especially because so many enterprises now recognize the importance of intellectual assets in a knowledge-driven economy. Particularly interesting is how many learning organizations have integrated with other talent functions. “I had the luxury of really focusing on learning, leadership and competency development,” Vance said. “Succession planning, talent acquisition, workforce planning and organizational effectiveness were housed under a colleague. There were some awkward circumstances. For example, we’d be talking about leadership development, but succession planning (which obviously involves leaders) was housed elsewhere, so we didn’t talk about it. “When I left, I made the recommendation — and my staff agreed — that it was time to integrate other elements of talent management under one person. Given the foundation we had on the learning side, we thought it was time to pull all of these together [in Caterpillar University]. So, my successor really has talent management, as defined at Caterpillar. Now, he doesn’t have everything in HR, which also includes compensation and benefits, but you have all the talent management in one place now, which is where I think the profession needs to go.” Anderson agreed. “The whole nature of what we do in the learning space is changing because of workforce demographics,” he explained. “The big issues are dealing with the future workplace and how you shape your workforce development strategy to support that environment. When you start to look at national workforce demographics, we know that the national workforce is getting smaller. If you look at what’s going on across industries, whether it’s the public or private sectors, major organizations are getting smaller. So, how do you optimize the time you have for training and integrate all your strategies relative to the workforce? “I believe that’s the direction we’re all moving in: ensuring very close linkage and integration between workforce development strategy and the acquisition and retention of employees, so that they’re part of an integrated whole instead of disconnected functions that are in different places. The idea of talent management is very real, and I think it’s the future.” — Brian Summerfield, bsummerfield@clomedia.com 51 October 2007 I www.clomedia.com I Chief Learning Officer http://www.clomedia.com
Table of Contents Feed for the Digital Edition of Chief Learning Officer - October 2007 Editor's Letter Table of Contents Letters to the Editor Taking the Lead Trends Best Practices Effectiveness Guest Editorial Elements of Social Media Arrive on the Learning Scene Trend Micro: Making Learning More Modular CLO Profile Learning’s Role in Talent Management INTTRA: Using Global Learning to Better Enable Talent Management Operationalizing Communities of Practice U.S. Army: Sharing Lessons from the Field Looking Back, Moving Forward Leveraging Business Data to Develop Strategic Learning Solutions Chrysler LLC: Metrics, Score Cards and Automobiles Advertisers' Index Editorial Resources Connecting the Dots: Recognizing Talent Development Differences at Nonprofits Nonprofits in Health Care: Learning at ENH Case Study Business Intelligence Case Study In Conclusion Chief Learning Officer - October 2007 Chief Learning Officer - October 2007 - (Page Cover1) Chief Learning Officer - October 2007 - (Page Cover2) Chief Learning Officer - October 2007 - (Page 3) Chief Learning Officer - October 2007 - Editor's Letter (Page 4) Chief Learning Officer - October 2007 - Editor's Letter (Page 5) Chief Learning Officer - October 2007 - Editor's Letter (Page 6) Chief Learning Officer - October 2007 - Editor's Letter (Page 7) Chief Learning Officer - October 2007 - Editor's Letter (Page 8) Chief Learning Officer - October 2007 - Table of Contents (Page 9) Chief Learning Officer - October 2007 - Table of Contents (Page 10) Chief Learning Officer - October 2007 - Table of Contents (Page 11) Chief Learning Officer - October 2007 - Letters to the Editor (Page 12) Chief Learning Officer - October 2007 - Letters to the Editor (Page 13) Chief Learning Officer - October 2007 - Taking the Lead (Page 14) Chief Learning Officer - October 2007 - Taking the Lead (Page 15) Chief Learning Officer - October 2007 - Trends (Page 16) Chief Learning Officer - October 2007 - Trends (Page 17) Chief Learning Officer - October 2007 - Best Practices (Page 18) Chief Learning Officer - October 2007 - Best Practices (Page W1) Chief Learning Officer - October 2007 - Best Practices (Page W2) Chief Learning Officer - October 2007 - Best Practices (Page W3) Chief Learning Officer - October 2007 - Best Practices (Page W4) Chief Learning Officer - October 2007 - Best Practices (Page 19) Chief Learning Officer - October 2007 - Effectiveness (Page 20) Chief Learning Officer - October 2007 - Effectiveness (Page 21) Chief Learning Officer - October 2007 - Guest Editorial (Page 22) Chief Learning Officer - October 2007 - Guest Editorial (Page 23) Chief Learning Officer - October 2007 - Elements of Social Media Arrive on the Learning Scene (Page 24) Chief Learning Officer - October 2007 - Elements of Social Media Arrive on the Learning Scene (Page 25) Chief Learning Officer - October 2007 - Trend Micro: Making Learning More Modular (Page 26) Chief Learning Officer - October 2007 - Trend Micro: Making Learning More Modular (Page 27) Chief Learning Officer - October 2007 - Trend Micro: Making Learning More Modular (Page 28) Chief Learning Officer - October 2007 - Trend Micro: Making Learning More Modular (Page 29) Chief Learning Officer - October 2007 - CLO Profile (Page 30) Chief Learning Officer - October 2007 - CLO Profile (Page 31) Chief Learning Officer - October 2007 - CLO Profile (Page 32) Chief Learning Officer - October 2007 - CLO Profile (Page 33) Chief Learning Officer - October 2007 - CLO Profile (Page 34) Chief Learning Officer - October 2007 - CLO Profile (Page 35) Chief Learning Officer - October 2007 - Learning’s Role in Talent Management (Page 36) Chief Learning Officer - October 2007 - Learning’s Role in Talent Management (Page 37) Chief Learning Officer - October 2007 - INTTRA: Using Global Learning to Better Enable Talent Management (Page 38) Chief Learning Officer - October 2007 - INTTRA: Using Global Learning to Better Enable Talent Management (Page 39) Chief Learning Officer - October 2007 - INTTRA: Using Global Learning to Better Enable Talent Management (Page 40) Chief Learning Officer - October 2007 - INTTRA: Using Global Learning to Better Enable Talent Management (Page 41) Chief Learning Officer - October 2007 - Operationalizing Communities of Practice (Page 42) Chief Learning Officer - October 2007 - Operationalizing Communities of Practice (Page 43) Chief Learning Officer - October 2007 - Operationalizing Communities of Practice (Page 44) Chief Learning Officer - October 2007 - Operationalizing Communities of Practice (Page 45) Chief Learning Officer - October 2007 - Operationalizing Communities of Practice (Page 46) Chief Learning Officer - October 2007 - Operationalizing Communities of Practice (Page 47) Chief Learning Officer - October 2007 - U.S. Army: Sharing Lessons from the Field (Page 48) Chief Learning Officer - October 2007 - Looking Back, Moving Forward (Page 49) Chief Learning Officer - October 2007 - Looking Back, Moving Forward (Page 50) Chief Learning Officer - October 2007 - Looking Back, Moving Forward (Page 51) Chief Learning Officer - October 2007 - Looking Back, Moving Forward (Page 52) Chief Learning Officer - October 2007 - Looking Back, Moving Forward (Page 53) Chief Learning Officer - October 2007 - Looking Back, Moving Forward (Page 54) Chief Learning Officer - October 2007 - Looking Back, Moving Forward (Page 55) Chief Learning Officer - October 2007 - Looking Back, Moving Forward (Page 56) Chief Learning Officer - October 2007 - Looking Back, Moving Forward (Page 57) Chief Learning Officer - October 2007 - Leveraging Business Data to Develop Strategic Learning Solutions (Page 58) Chief Learning Officer - October 2007 - Leveraging Business Data to Develop Strategic Learning Solutions (Page 59) Chief Learning Officer - October 2007 - Leveraging Business Data to Develop Strategic Learning Solutions (Page 60) Chief Learning Officer - October 2007 - Leveraging Business Data to Develop Strategic Learning Solutions (Page 61) Chief Learning Officer - October 2007 - Leveraging Business Data to Develop Strategic Learning Solutions (Page 62) Chief Learning Officer - October 2007 - Leveraging Business Data to Develop Strategic Learning Solutions (Page 63) Chief Learning Officer - October 2007 - Chrysler LLC: Metrics, Score Cards and Automobiles (Page 64) Chief Learning Officer - October 2007 - Editorial Resources (Page 65) Chief Learning Officer - October 2007 - Connecting the Dots: Recognizing Talent Development Differences at Nonprofits (Page 66) Chief Learning Officer - October 2007 - Connecting the Dots: Recognizing Talent Development Differences at Nonprofits (Page 67) Chief Learning Officer - October 2007 - Nonprofits in Health Care: Learning at ENH (Page 68) Chief Learning Officer - October 2007 - Nonprofits in Health Care: Learning at ENH (Page 69) Chief Learning Officer - October 2007 - Case Study (Page 70) Chief Learning Officer - October 2007 - Case Study (Page 71) Chief Learning Officer - October 2007 - Case Study (Page 72) Chief Learning Officer - October 2007 - Case Study (Page 73) Chief Learning Officer - October 2007 - Business Intelligence (Page 74) Chief Learning Officer - October 2007 - Business Intelligence (Page 75) Chief Learning Officer - October 2007 - Business Intelligence (Page 76) Chief Learning Officer - October 2007 - Business Intelligence (Page 77) Chief Learning Officer - October 2007 - Case Study (Page 78) Chief Learning Officer - October 2007 - Case Study (Page 79) Chief Learning Officer - October 2007 - Case Study (Page 80) Chief Learning Officer - October 2007 - Case Study (Page 81) Chief Learning Officer - October 2007 - In Conclusion (Page 82) Chief Learning Officer - October 2007 - In Conclusion (Page Cover3) Chief Learning Officer - October 2007 - In Conclusion (Page Cover4)
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