Chief Learning Officer - October 2008 - (Page 23) the game or the status of the adventure. They really don’t realize what they’re up against, where they stand or what they’re trying to accomplish as a business. When they understand the real challenges of the quest they face, they don’t have to be coerced into engagement. Share the Picture So why doesn’t it work to treat B people differently from A people? The answer is in perceptions — mainly, the notion that B people can’t understand a company strategy. We’ve worked with hundreds of organizations to illustrate their business systems: the big picture, a new strategy, the economic drivers or the core processes. Inevitably, we build a visual of that particular system with the A team. As the team helps us define the challenges and opportunities of the system, it’s very granular in describing each part, pointing out the handoffs of the system and where they believe it’s breaking down. A strategy is an adventure. It creates incredible energy and a formidable challenge, and it unites people in the pursuit of outstanding achievement. Then, 99 times out of 100, when we’ve completed the picture of the system to the satisfaction of the leaders, team A asks the same question: “Now, how can we draw a different picture for the people further down in the organization who might not understand the complexities or challenges of our business?” What they were asking, in polite terms, was “How do we dumb down the language and skim the knowledge so everybody else can get it?” Time after time, leaders tell us they really don’t believe that people outside the A team can grasp the concepts. And then, in 99 out of 100 cases, those on the A team are dumbfounded when they test the same picture of the business with the “slowest many.” They are struck by the untapped intelligence and http://www.mclabs.com/clo
Table of Contents Feed for the Digital Edition of Chief Learning Officer - October 2008 Chief Learning Officer - October 2008 Editor’s Letter Connections Business Impact Best Practices Effectiveness Guest Editorial How Fast Is Your ‘B’ Team? Hampton Hotels CLO Profile Save the World, Make a Buck: Seven Ideas From the Nonprofit Sector Developing Leaders at Amnesty International Learning Measurements: It’s Time to Align Aligning Measurement to Business Success Training Employees With Special Needs How to Reach Disabled Learners Hands Off: Facilitating Informal Learning Who Owns Informal Learning? Case Study Business Intelligence Advertisers’ Index Editorial Resources In Conclusion Chief Learning Officer - October 2008 Chief Learning Officer - October 2008 - Chief Learning Officer - October 2008 (Page Cover1) Chief Learning Officer - October 2008 - Chief Learning Officer - October 2008 (Page Cover2) Chief Learning Officer - October 2008 - Chief Learning Officer - October 2008 (Page 3) Chief Learning Officer - October 2008 - Editor’s Letter (Page 4) Chief Learning Officer - October 2008 - Editor’s Letter (Page 5) Chief Learning Officer - October 2008 - Editor’s Letter (Page 6) Chief Learning Officer - October 2008 - Editor’s Letter (Page 7) Chief Learning Officer - October 2008 - Editor’s Letter (Page 8) Chief Learning Officer - October 2008 - Editor’s Letter (Page 9) Chief Learning Officer - October 2008 - Connections (Page 10) Chief Learning Officer - October 2008 - Connections (Page 11) Chief Learning Officer - October 2008 - Business Impact (Page 12) Chief Learning Officer - October 2008 - Business Impact (Page 13) Chief Learning Officer - October 2008 - Best Practices (Page 14) Chief Learning Officer - October 2008 - Best Practices (Page 15) Chief Learning Officer - October 2008 - Effectiveness (Page 16) Chief Learning Officer - October 2008 - Effectiveness (Page 17) Chief Learning Officer - October 2008 - Guest Editorial (Page 18) Chief Learning Officer - October 2008 - Guest Editorial (Page 19) Chief Learning Officer - October 2008 - How Fast Is Your ‘B’ Team? (Page 20) Chief Learning Officer - October 2008 - How Fast Is Your ‘B’ Team? (Page 21) Chief Learning Officer - October 2008 - How Fast Is Your ‘B’ Team? (Page 22) Chief Learning Officer - October 2008 - How Fast Is Your ‘B’ Team? (Page 23) Chief Learning Officer - October 2008 - Hampton Hotels (Page 24) Chief Learning Officer - October 2008 - Hampton Hotels (Page 25) Chief Learning Officer - October 2008 - CLO Profile (Page 26) Chief Learning Officer - October 2008 - CLO Profile (Page 27) Chief Learning Officer - October 2008 - CLO Profile (Page 28) Chief Learning Officer - October 2008 - CLO Profile (Page 29) Chief Learning Officer - October 2008 - Save the World, Make a Buck: Seven Ideas From the Nonprofit Sector (Page 30) Chief Learning Officer - October 2008 - Save the World, Make a Buck: Seven Ideas From the Nonprofit Sector (Page 31) Chief Learning Officer - October 2008 - Developing Leaders at Amnesty International (Page 32) Chief Learning Officer - October 2008 - Developing Leaders at Amnesty International (Page 33) Chief Learning Officer - October 2008 - Developing Leaders at Amnesty International (Page 34) Chief Learning Officer - October 2008 - Developing Leaders at Amnesty International (Page 35) Chief Learning Officer - October 2008 - Learning Measurements: It’s Time to Align (Page 36) Chief Learning Officer - October 2008 - Learning Measurements: It’s Time to Align (Page 37) Chief Learning Officer - October 2008 - Aligning Measurement to Business Success (Page 38) Chief Learning Officer - October 2008 - Aligning Measurement to Business Success (Page 39) Chief Learning Officer - October 2008 - Aligning Measurement to Business Success (Page 40) Chief Learning Officer - October 2008 - Aligning Measurement to Business Success (Page 41) Chief Learning Officer - October 2008 - Training Employees With Special Needs (Page 42) Chief Learning Officer - October 2008 - Training Employees With Special Needs (Page 43) Chief Learning Officer - October 2008 - Training Employees With Special Needs (Page 44) Chief Learning Officer - October 2008 - How to Reach Disabled Learners (Page 45) Chief Learning Officer - October 2008 - Hands Off: Facilitating Informal Learning (Page 46) Chief Learning Officer - October 2008 - Hands Off: Facilitating Informal Learning (Page 47) Chief Learning Officer - October 2008 - Hands Off: Facilitating Informal Learning (Page 48) Chief Learning Officer - October 2008 - Who Owns Informal Learning? (Page 49) Chief Learning Officer - October 2008 - Case Study (Page 50) Chief Learning Officer - October 2008 - Case Study (Page 51) Chief Learning Officer - October 2008 - Business Intelligence (Page 52) Chief Learning Officer - October 2008 - Business Intelligence (Page 53) Chief Learning Officer - October 2008 - Business Intelligence (Page 54) Chief Learning Officer - October 2008 - Business Intelligence (Page 55) Chief Learning Officer - October 2008 - Business Intelligence (Page 56) Chief Learning Officer - October 2008 - Editorial Resources (Page 57) Chief Learning Officer - October 2008 - In Conclusion (Page 58) Chief Learning Officer - October 2008 - In Conclusion (Page Cover3) Chief Learning Officer - October 2008 - In Conclusion (Page Cover4)
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