Chief Learning Officer - October 2008 - (Page 35)

to reduce the time it takes to develop competencies related to speciﬁc roles. Many study respondents have found that is not effective to teach skills in isolation. It is best to teach skills in relation to important job roles to motivate volunteers and give a context for learning the skills. Best Practice: Examine the roles and competencies needed in each position and develop a coherent blended curriculum that develops excellence in those roles. One organization in the study is beginning to develop a comprehensive curriculum based on roles and competencies for key positions. The training uses e-learning and other methods to focus on what is needed for volunteers to do their jobs most effectively. Challenge 7: Encouraging Diversity Many respondents are trying to increase the level of multicultural awareness and diversity in their organizations. Through analysis of the study data, a multipronged approach to multicultural diversity emerged. This approach involves integrating: • Leadership: Diverse leaders who are sensitive to multicultural issues. • Programming strategies: Including training with cultural sensitivity. • Recruitment: Including setting priorities to recruit diverse trainers and leaders. Many of the nonproﬁt organizations we worked with have had tremendous successes with limited resources. They are continuing to move toward integrating e-learning and collaboration technology to increase their reach, reduce costs and relate to a younger audience that is more technology-savvy. If you are a for-proﬁt learning leader, these tips from organizations whose mission is to “save the world” can help your organization “make a buck.” Of course, you may want to consider donating some of those extra proﬁts to your favorite nonproﬁt. CLO Roy Strauss is the president and founder of Cedar Interactive. Dr. Marty Rosenheck is vice president of design and development for Cedar Interactive. Kirsten D’Aurelio is head of Voicescape. John Rosenheim is chairman of Universal Training. They can be reached at editor@ clomedia.com. THERE’S NO PLACE QUITE LIKE IT Q Center built by training professionals for training professionals The Premier Destination for Meetings, Conferences & Executive Learning. GROUPS OF 2 TO 2000 STATE-OF-THE-ART TECHNOLOGY EXQUISITE CATERING 1,042 GUEST ROOMS CHICAGO QCENTER.COM 877 774 THEQ http://www.QCENTER.COM http://www.QCENTER.COM

Table of Contents Feed for the Digital Edition of Chief Learning Officer - October 2008

Chief Learning Officer - October 2008 Editor’s Letter Connections Business Impact Best Practices Effectiveness Guest Editorial How Fast Is Your ‘B’ Team? Hampton Hotels CLO Profile Save the World, Make a Buck: Seven Ideas From the Nonprofit Sector Developing Leaders at Amnesty International Learning Measurements: It’s Time to Align Aligning Measurement to Business Success Training Employees With Special Needs How to Reach Disabled Learners Hands Off: Facilitating Informal Learning Who Owns Informal Learning? Case Study Business Intelligence Advertisers’ Index Editorial Resources In Conclusion

Chief Learning Officer - October 2008

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