Chief Learning Officer - October 2008 - (Page 7)

October 2008 | Volume 7, Issue 10 GROUP PUBLISHER John R. Taggart jrtag@clomedia.com EDITOR IN CHIEF ASSOCIATE PUBLISHER & ADVERTISING DIRECTOR PRODUCTION SUPERVISOR BUSINESS MANAGER James R. Yeakel jyeakel@clomedia.com EASTERN ADVERTISING MANAGER Linda Dziwak linda@clomedia.com TRAFFIC COORDINATOR Vince Czarnowski vince@clomedia.com CIRCULATION DIRECTOR Norman B. Kamikow norm@clomedia.com VICE PRESIDENT OF OPERATIONS Clifford P. Capone ccapone@clomedia.com WESTERN ADVERTISING MANAGER Ishea Brown ibrown@clomedia.com DESIGNER Cindy Cardinal ccardinal@clomedia.com LIST MANAGER Gwen Connelly gwen@clomedia.com EDITORIAL DIRECTOR Spencer Thayer spencer@clomedia.com WEB SPECIALIST Jay Schwedelson mediatec@worldata.com REPRINTS Brian Klunk bklunk@clomedia.com NEW ENGLAND, MIDWEST & SOUTHERN ADVERTISING MANAGER Mike Prokopeak mikep@clomedia.com MANAGING EDITOR Michael Elmore melmore@clomedia.com E-MEDIA DESIGNER reprints@parsintl.com or call 212-221-9595 CONTRIBUTING WRITERS: Brian Summerfield bsummerfield@clomedia.com SENIOR EDITORS Brad Smith bsmith@clomedia.com EVENT SALES MANAGER Agatha Gilmore agilmore@clomedia.com Kellye Whitney kwhitney@clomedia.com Kristian Walters kwalters@clomedia.com ACCOUNT EXECUTIVES Dave Lienemann davel@clomedia.com Lisa Newton ASSOCIATE EDITORS Lindsay Edmonds Wickman lnewton@clomedia.com lwickman@clomedia.com DIRECTOR, CREATIVE Deanna Hartley & PRODUCTION SERVICES dhartley@clomedia.com Kendra Chaplin kendra@clomedia.com COPY EDITOR Meagan Polakowski meaganp@clomedia.com ART DIRECTOR Kasey Doshier kdoshier@clomedia.com Josh Bersin Jay Cross Kirsten D’Aurelio Michael E. Echols, Ph.D. EVENTS MANAGER Trey Smith Joel Gendelman tsmith@clomedia.com Agatha Gilmore Dr. Chris Hardy EVENTS COORDINATOR Jim Haudan Kara Shively Tom Kelly kshively@clomedia.com Jeff Kristick Michael J. Offerman, Ed.D. MARKETING & COMMUNICATIONS MANAGER Jeanne Picardi Mohana Radhakrishnan Laura Cibuls lcibuls@clomedia.com Marty Rosenheck John Rosenheim DIRECTOR OF INFORMATION Roy Strauss TECHNOLOGY Brian Summerfield Mark Jankiewicz Lynne Wagner mjankiewicz@clomedia.com Julie Zinn Rahel Haile rahelh@clomedia.com Norman B. Kamikow PRESIDENT John R. Taggart EXECUTIVE VICE PRESIDENT Philip S. Wolin GENERAL COUNSEL Patricia Pierce CHIEF FINANCIAL OFFICER CHIEF LEARNING OFFICER EDITORIAL ADVISORY BOARD Cushing Anderson, Program Director, Learning Services, IDC Frank J. Anderson Jr., President, Defense Acquisition University Cedric Coco, Vice President, Learning and Organizational Effectiveness, Lowe’s Companies Inc. Dr. Pat Crull, Vice President and Chief Learning Officer, Time Warner Cable Tamar Elkeles, Vice President, Learning and Development, Qualcomm Dr. Kathleen Gallo, Senior Vice President and Chief Learning Officer, North Shore-LIJ Health System Fred Harburg, Consultant, Author, Speaker Ted Henson, Chief Learning Strategist, Global Knowledge Edward Hoff, Vice President, Learning, IBM Neill Hopkins, Vice President, Skills Development, CompTIA Gerry Hudson-Martin, Vice President, Enthusiastic Learning, Marriott International Bill Kline, President, Kline Consulting June Paradise Maul, President, Advantage Value LLC Lee Maxey, Chief Learning Officer, Acadient Jeanne C. Meister, Author and Independent Learning Consultant Bob Mosher, Global Chief Learning Officer and Strategy Evangelist, LearningGuide Solutions US Rebecca Ray, Senior Vice President, Global Talent Management and Development, MasterCard Dr. Allison Rossett, Professor of Educational Technology, San Diego State University Bonnie Stoufer, Vice President for Organizational Development and Education, Ascension Health Diana Thomas, Vice President, U.S. Training, McDonald’s Corp. David Vance, Former President, Caterpillar University Kevin Wilde, Chief Learning Officer, General Mills Carol Willett, Chief Learning Officer, U.S. Government Accountability Office CHIEF LEARNING OFFICER EDITORIAL PARTNERS PREMIER PARTNERS Chief Learning Officer, USPS #023981, is published monthly by MediaTec Publishing Inc., 318 Harrison Street, Suite 301, Oakland, CA 94607. Periodicals Class Postage paid at Oakland, CA and additional mailing offices. POSTMASTER: Please send address changes to: Chief Learning Officer magazine, P.O. Box 2082, Skokie, IL 60076-7983. Subscriptions are free to qualified professionals within the U.S. Non-qualified paid subscriptions are available at the subscription price of $195 for 12 issues. All countries outside the U.S. must be prepaid in U.S. funds with an additional $33 postage surcharge. Single copy price is $19.95. Chief Learning Officer and CLOmedia.com are the trademarks of MediaTec Publishing, Inc. Copyright © 2008, MediaTec Publishing Inc. ALL RIGHTS RESERVED. Reproduction of material published in Chief Learning Officer is forbidden without permission. Printed by: RR Donnelley Inc., Mendota, IL http://www.elementk.com http://www.CLOmedia.com

Table of Contents Feed for the Digital Edition of Chief Learning Officer - October 2008

Chief Learning Officer - October 2008 Editor’s Letter Connections Business Impact Best Practices Effectiveness Guest Editorial How Fast Is Your ‘B’ Team? Hampton Hotels CLO Profile Save the World, Make a Buck: Seven Ideas From the Nonprofit Sector Developing Leaders at Amnesty International Learning Measurements: It’s Time to Align Aligning Measurement to Business Success Training Employees With Special Needs How to Reach Disabled Learners Hands Off: Facilitating Informal Learning Who Owns Informal Learning? Case Study Business Intelligence Advertisers’ Index Editorial Resources In Conclusion

Chief Learning Officer - October 2008

For optimal viewing of this digital publication, please enable JavaScript and then refresh the page. If you would like to try to load the digital publication without using Flash Player detection, please click here.